BT plc is seeking a Business Sales Advisor for Retention & AOT in Belfast. You’ll engage with SME customers, respond to inquiries, upsell, and protect contracts while reducing churn. The role blends inbound activity with outbound campaigns, delivering revenue targets and promoting BT/EE Business products.
Strong communication and commercial judgement are essential. The position emphasizes compliant, value-led conversations and collaboration with wider teams to improve customer outcomes, with a
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SMB Telecom Sales & Retention Advisor | 30% OTE employer: BT Plc.
BT Group is an exceptional employer, offering a dynamic work environment in vibrant cities like Birmingham, Bristol, and London. With a strong focus on employee growth, flexible working arrangements, and a comprehensive benefits package, including private healthcare and generous parental leave, BT fosters a culture of collaboration and innovation. As a Senior Manager in Pricing & Regulatory, you'll have the opportunity to lead impactful initiatives while being supported by a diverse team dedicated to customer fairness and commercial success.
