At a Glance
- Tasks: Transform data into actionable insights and enhance Qlik dashboards for better decision-making.
- Company: Join BT Group, a leading UK communications company with a customer-first culture.
- Benefits: Competitive salary, tailored benefits, 10% annual bonus, and flexible working options.
- Other info: Dynamic environment with opportunities for growth and continuous improvement.
- Why this job: Make a real impact by driving operational performance and improving customer outcomes.
- Qualifications: Experience in data visualisation, analysis, and strong communication skills.
The predicted salary is between 36900 - 45100 £ per year.
As an Insight & Analytics Professional, you’ll play a key role in turning operational data into meaningful insight that helps our Service teams make better, data-led decisions.
You’ll develop and enhance Qlik dashboards, reporting and insight products, giving stakeholders a clear view of performance against key priorities and helping them identify trends, risks and opportunities for improvement.
Working closely with stakeholders across the business, you’ll turn complex data into clear, actionable insight that supports governance, strengthens operational performance and drives the right action. You’ll also look for opportunities to improve our reporting and analytics, helping us work more efficiently and deliver better outcomes for our customers.
What you’ll be doing:
- Develop and enhance Qlik dashboards, visualisations and self-service reporting, turning operational data into clear, actionable insight.
- Produce accurate and timely reporting against key performance indicators, targets and service objectives, helping teams understand performance and focus on the right priorities.
- Deliver analysis and insight to identify trends, risks, performance drivers and opportunities for improvement.
- Work with data from GCP, MMP and other Service systems, ensuring reporting outputs are reliable, meaningful and relevant to the business.
- Partner with stakeholders to understand their reporting and insight needs, translating requirements into effective dashboards and analytical solutions.
- Use data to support better decision-making, providing insight and recommendations that improve operational performance and customer outcomes.
- Drive continuous improvement across reporting and analytics, identifying opportunities to automate, simplify and improve existing processes and capabilities.
Essential Skills / Experience:
- Data visualisation: Strong experience using tools such as Qlik or Tableau to create clear, engaging dashboards and visualisations that turn complex data into meaningful insight.
- Data analysis and interrogation: Strong analytical capability using SQL, BigQuery and GCP to interrogate data, identify trends and produce accurate, reliable insights.
- Insight generation: Ability to go beyond what happened to understand why it happened and what it means, translating analysis into actionable recommendations that support better business decisions.
Desirable Skills / Experience:
- Experience translating business requirements into effective reporting, dashboard and insight solutions.
- Experience working with operational performance data and KPI frameworks, using reporting to support performance management and service improvement.
- Strong stakeholder communication skills, with the ability to present data and insights clearly to both technical and non-technical audiences.
- Experience supporting continuous improvement, identifying opportunities to simplify, automate or improve reporting and analytical processes.
- Advanced Excel skills, with experience using Excel to analyse, manipulate and present data effectively.
Our Package:
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.
Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
Insight & Analytics Professional in London employer: BT Plc.
BT Group is an exceptional employer, offering a dynamic work environment in vibrant cities like Birmingham, Bristol, and London. With a strong focus on employee growth, flexible working arrangements, and a comprehensive benefits package, including private healthcare and generous parental leave, BT fosters a culture of collaboration and innovation. As a Senior Manager in Pricing & Regulatory, you'll have the opportunity to lead impactful initiatives while being supported by a diverse team dedicated to customer fairness and commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Insight & Analytics Professional in London
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like BT Plc.!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like Insight & Analytics Professional at BT Plc..
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like BT Plc..
✨Apply Directly through Our Website
When you find a suitable opening like Insight & Analytics Professional at BT Plc., make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace Insight & Analytics Professional in London
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at BT Plc., your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at BT Plc.. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at BT Plc.
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at BT Plc.!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
