Technical Surveillance Specialist

Closing Date: Friday 13th June 2025

Location: Your contractual base location can be one of our following strategic hubs: Birmingham, Bristol, London or Manchester.

Travel: This role will involve travel across the UK with some overnight stays required; you'll also be part of an on-call rota.

Enhanced Security Clearance: Due to the nature of this role, you'll be required to undergo Security Check (SC) clearance.

Why this job matters

As a Technical Surveillance Specialist, you’ll represent BT, supporting and selling high security and surveillance solutions products, services, and bespoke solutions. You’ll work in BT’s Major Government Surveillance Solutions team supporting a diverse range of customers across government, police, and critical national infrastructure to deliver outcomes that matter to their organisation, employees, and the public.

What You’ll Be Doing

• Work with the account team to qualify, propose, design, price and sell appropriate products and services.
• Provide specialised technical support in multiple product areas, and proactively share knowledge and learning with the virtual team.
• Act as specialist products lead for complex surveillance solutions to provide design, install, and project manage as well as on-call in-life support to the surveillance customer helpdesk.

What you'll bring

• A comprehensive understanding of public space surveillance technology and legislation.
• A comprehensive understanding of high security access control technology and legislation.
• Security partners accreditation from Bosch, Axis, Milestone, Gallagher, Briefcam etc.
• Hold or be prepared to undergo Security Check (SC) level Security Clearance.

What's In It For You

• 10% on target bonus.
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%.
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service.
• 24/7 private virtual GP appointments for UK colleagues.
• 2 weeks paid carer’s leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.

Why UK Sales & Commercial

In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are:

• Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors.
• Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools.
• Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force.

Why Business

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1-2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.