Talent Acquisition Manager, Product Strategy, Marketing & Transformation - 12 Months FTC

Location: 1 Braham Street, London, United Kingdom - Hybrid working 3 days in the office, 2 wherever.

Why this job matters

Our ambitions and plans can only become reality through our people — and you’ll play a key role in making that happen. As a Talent Acquisition Manager, you’ll be instrumental in building a high-performing, diverse workforce. By aligning recruitment strategies with business objectives, delivering exceptional candidate experiences, and driving smart hiring decisions, you’ll help ensure BT continues to attract and retain top talent to power our growth and innovation.

What you’ll be doing

• Own the end-to-end recruitment process—sourcing, screening, briefing, interviewing, negotiating, and onboarding—ensuring alignment with business goals and a smooth candidate journey.
• Manage applications efficiently and deliver timely, constructive feedback to create a consistently positive experience for all candidates.
• Uphold recruitment policies and support evidence-based decisions, working closely with the redeployment team to maximise internal mobility.
• Maintain high-quality data in recruitment systems and use insights to shape strategy and improve performance.
• Guide hiring managers on effective tools and methods that align with role needs and promote fair, consistent evaluation.
• Create and deliver innovative sourcing strategies in partnership with marketing to build diverse, high-quality pipelines.
• Achieve key recruitment metrics—such as direct hiring rates, hiring manager NPS, and time-to-hire—while contributing to continuous process improvement.
• Oversee PSL partners, holding regular reviews to ensure top-tier service delivery.
• Network externally and stay on top of recruitment trends to keep your approach fresh and forward-thinking.
• Act as a strategic advisor to hiring managers, providing insights on market conditions, competitor activity, and effective hiring practices.
• Promote inclusive hiring by ensuring adverts and processes attract diverse talent and create equitable candidate experiences.

The skills you’ll need to succeed

• Strong leadership, with a proven ability to coach and develop Talent Acquisition teams.
• Expertise in building inclusive hiring strategies and embedding EVP in recruitment processes.
• Skilled in strategic sourcing and attraction, using data to inform decisions.
• Confident in partnering with stakeholders at all levels and managing agency relationships.
• Proficient in workforce planning, recruitment tools, and reporting.
• Demonstrated ability to build trust-based relationships and foster inclusive hiring practices.
• Involvement in broader talent acquisition strategy and continuous improvement projects.
• Experience with diversity data analysis, market insights, and emerging talent communities.
• Familiarity with AI recruitment tools, hybrid work models, and skills-based hiring.
• Budget alignment, vendor optimisation, and a strong focus on well-being and inclusion.

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service.
• 24/7 private virtual GP appointments for UK colleagues.
• 2 weeks carer’s leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.

Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation.

Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.