Solution Designer

Function: Architecture Solution and Design

Unit: Business

Location: Chippenham, United Kingdom

Why this job matters

Have you ever wanted to play a key role in shaping innovative, enterprise network solutions for the defence sector? As our lead consultant specialist in our Defence Service Provider Networks practice, you’ll work with defence customers, internal teams, and third-party technology providers to design and deliver complex, fit-for-purpose solutions. Reporting to the Practice Manager, you’ll work across a range of teams from Sales, Business, Technology, Security, and Operations; ensuring seamless integration and alignment with customer digital strategies. With a foundation in robust ICT frameworks, security principles, and industry best practices, you’ll provide expert technical design leadership throughout the entire solution design lifecycle. Your role will involve creating innovative network architectures that transform how customers do business while maintaining compliance with strict security and policy requirements. Joining our Technical Design Authority team, you’ll work alongside architects, designers, and technology experts, bringing your knowledge and diverse experience to tackle unique and sensitive challenges to deliver impactful solutions and success.

What you’ll be doing

• Act as the solution designer for a domain or service platform and provide solution overview and familiarisation to operational support teams.
• Create statement of works for appropriate internal/external design and delivery team’s engagement.
• Translate customer visions and business needs into actionable solution design requirements, including cost assessments (CAPEX/OPEX), dependencies, risks, and mitigation strategies to support business opportunities and service delivery.
• Offer subject matter expertise to stakeholders, shaping service changes, qualifying resource requirements, and addressing complex customer requests such as RFIs, CCNs, or solution proposals throughout the design lifecycle.
• Develop enterprise and solution architecture documentation, including ‘as-is,’ ‘to-be,’ and transitional states, addressing business and technology needs while meeting stakeholder requirements.

Skills You’ll Need

• Familiar with a wide range of ICT vendor solutions and products, including Cisco, Juniper, Palo Alto, F5, Nokia, Ribbon, Avaya, Microsoft, AWS, Dell/EMC, HPE, and Blackberry.
• Hands-on experience with industry-standard architecture approaches and languages.
• Adept at responding to in-life change requests and bid proposals, tailoring solutions to meet customer requirements.
• Understand CAPEX/OPEX costings and ensures proposed changes align with customer needs and budgets.
• Skilled at identifying risks, assessing impacts, proposing mitigation strategies, and solving problems effectively.
• Able to explain ICT solutions to stakeholders with varying levels of technical expertise.

Benefits of working for BT include:

• £5000 annual bonus for having DV clearance.
• 10% on target bonus.
• 25 days annual leave (not including bank holidays), increasing with service.
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages.
• Access to 100’s of retail discounts including the BT shop.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.