Solution Architect - 5G Enabled Solutions

We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement.

Why this job matters

5G, IoT, Edge and AI technologies are transforming how organisations operate—and this role sits at the heart of that transformation. As a 5G Solution Architect, you’ll shape outcome‑based solutions that help customers unlock the art of the possible with next‑generation technology. You’ll lead customer engagement to identify real business value, craft innovative roadmaps where 5G acts as the catalyst, and ensure BT’s solutions are connected, coherent and digitised. You’ll also build and nurture partner ecosystems that strengthen BT’s proposition, while working hand‑in‑hand with sales teams to develop pipeline and bring major opportunities to life. This is a pivotal role for BT Business as we scale cutting‑edge capabilities and deliver solutions that truly make a difference for our customers.

What you’ll be doing

• Acting as the lead solution architect on major bids, taking ownership of end‑to‑end technical design to meet customer outcomes.
• Applying deep specialist expertise to advise on a range of complex, high‑impact solutions across 5G, IoT, Edge, AI and XR technologies.
• Serving as a trusted technical point of contact for both internal teams and customer stakeholders.
• Providing thought leadership and signing off medium‑scale, high‑profile technical changes across BT’s portfolio.
• Driving sales pipeline with solution sales specialists—using your technology insight to close opportunities and deliver on BT’s commitments.
• Developing, delivering and evolving innovative solutions that integrate 5G private networks with AI, IoT and immersive (XR) technologies.
• Working in challenging technical environments with new or non‑standard components, ensuring alignment with BT strategy and customer objectives.
• Collaborating across BT’s business units and with external suppliers/partners to shape best‑in‑class solutions.
• Managing reporting on risk, solution design and bid status using BT tools.
• Delivering complex, high‑value work that pushes boundaries and delivers measurable customer impact.

What experience you'll need

• Background in technical, network or IT service environments—ideally spanning multiple domains.
• Strong stakeholder management skills with the ability to collaborate across diverse internal and external audiences.
• Excellent communication and presentation skills, able to engage both technical and non‑technical stakeholders.
• Proven ability to stay ahead of emerging technology trends and translate them into meaningful business solutions.
• Strong problem‑solving, decision‑making and negotiation capabilities.
• Commercial awareness related to sales cycles, pipeline development and value creation.
• A solution‑focused mindset and the ability to make sound decisions in high‑risk, high‑impact environments.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• 10% on target annual bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop

This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best.

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.