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- Tasks: Join our test team to ensure top-notch software quality and support vital national projects.
- Company: Leading communication services company with a mission-driven culture.
- Benefits: Competitive salary, discounts on products, online GP access, and career development support.
- Why this job: Make a real impact while gaining valuable skills in a dynamic tech environment.
- Qualifications: 5 GCSEs including Maths and English, or 2 A Levels.
- Other info: 16-month apprenticeship with opportunities for personal growth and community volunteering.
The predicted salary is between 18800 - 19900 £ per year.
Location: London
Start date: 7th September 2026
Apply by Date: 22nd February 2026
Salary: £23,810 (plus London Weighting Allowance)
We are one of the world’s leading communication services companies, delivering products and services that are integral to modern life. Our networks, telephony and call-centres are increasingly powered by software, and we’re seeking innovative thinkers to help test the services we provide to our customers and their users.
In our test team, you’ll be playing a vital role in protecting critical national infrastructure and supporting government projects and large UK businesses. This mission‑focused work is inspiring, challenging, and offers rare opportunities to work on high‑impact projects with brilliant colleagues.
Join us as an apprentice and you’ll get dedicated support, a personal buddy, hands‑on exposure across the business, and the chance to build real‑world, transferrable skills that set you up for long‑term success.
Learn job-specific skills
You will gain internationally recognised software testing certification covering areas such as:
- Test Analysis
- Automation Testing
- AI Tester
- ITIL 4 Foundation Certification
Day-to-Day Responsibilities
You will be joining a team of test specialists with key responsibilities for creating and maintaining testing documentation in line with strategy. You will work alongside peers conducting testing at BT core sites and/or customer locations.
Contribute to
- Test Strategy creation: Setting out the approach, methods, environments, tools and test levels that will cover the project delivery needs.
- Producing Test Plans: Identifying the scope, priority, resources, techniques and timelines to be followed for each test level or workstream.
- Undertaking Test Case development: Detailing the titles, descriptions, steps, expected results and mapping of individual tests back to the requirements.
- Executing testing and performing test assurance: Following the test case steps, running specific scenarios and observing the outcomes to ensure the system behaviour is as expected.
- Analysing test coverage and generating fact-based test reports: Logging results from tests, cross-checking back to requirements and collating results into meaningful metrics for decision making.
- Managing test defects and regression testing corrective actions: When the results of tests are not as expected, capture the incident and status of the system. Share the bug details and explain to the resolving team. When the fixes have been applied, repeat the test and sign-off the defect closure.
- Actively supporting wider team initiatives such as Continual Improvement and Automation: Review the processes being followed and look for better, faster, more cost-effective ways of performing the tasks.
BT delivers a wide range of service to customers that need testing, such as:
- Contact Centres and Telephony solutions
- IP Networks, Firewalls, Gateways
- AI, webchat, messaging, email
- Cyber, Security and SIEM
- Cloud partnerships and dedicated Hosting facilities
- Service Management and tooling
Qualifications and Requirements
As a software tester apprentice, you’ll study for a Level 4 Software Tester Apprenticeship. (completion is required to retain the role).
What we’re looking For
- Analytical and critical thinking skills - to ensure customer requirements are met efficiently.
- An eye for detail - to help build quality into everything we do.
- Application of best practice techniques as well as tailoring approaches to project needs.
- Strong teamwork and communication skills.
- Willingness to learn, adapt, and embrace new challenges.
- Commitment to building a career in digital and technology centred solutions.
Due to the sensitive nature of the work, you must undergo personnel screening and obtain Government Security Clearance to SC level.
Duration
Duration of the programme – 16 months
Entry Requirements
We’re looking for applicants who match the entry requirements outlined.
- 5 GCSEs at grade 4-9 Including Maths and English or SCQF 5
- 2 A Levels – grade CC or SCQF Level 6
Unfortunately, we are not accepting any applications for those who are on a student/graduate visa, or who will need sponsorship during the scheme. All applicants will therefore need a full UK Right to Work for the duration of the scheme without this we cannot accept an application.
We are unable to offer Sponsorship for any of our Early Careers Programmes.
Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.
Accessibility support for candidates:
BT Early Careers Accessibility - Updated Jan 26.pdf
What’s in it for you?
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
Ready to Apply
It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, after this you will attend an in-person assessment centre and have the chance to ask any questions you might have.
BT Group will never ask for payment during recruitment. All genuine BT Group communications come from @bt.com emails or jobs.bt.com. Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let’s look out for one another and keep our job-seeking community safe.
We look forward to receiving your application!
Software Tester Apprentice London employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Tester Apprentice London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, and don’t be shy about asking for insights into the company culture and the role. A friendly chat can give you an edge over other candidates.
✨Tip Number 2
Prepare for your interview by practising common questions related to software testing. Think about how you’d approach test case development or managing defects. The more you rehearse, the more confident you’ll feel!
✨Tip Number 3
Show off your passion for tech! Bring examples of projects or experiences that highlight your analytical skills and attention to detail. Whether it’s a personal project or coursework, let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the company right there.
We think you need these skills to ace Software Tester Apprentice London
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Answers: Make sure to tailor your responses to the specific skills and experiences mentioned in the job description. Highlight how your background aligns with the responsibilities of a Software Tester Apprentice – it’ll make your application stand out!
Proofread, Proofread, Proofread!: Before hitting that submit button, give your application a thorough read. Typos and grammatical errors can distract from your message, so take the time to ensure everything is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at BT Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of software testing. Familiarise yourself with key concepts like test analysis, automation testing, and the importance of documentation. This will show your enthusiasm and readiness to learn.
✨Show Off Your Analytical Skills
During the interview, be prepared to demonstrate your analytical and critical thinking skills. You might be asked to solve a problem or analyse a scenario. Practise explaining your thought process clearly, as this is crucial for a role that involves ensuring customer requirements are met efficiently.
✨Ask Smart Questions
Prepare some thoughtful questions about the company’s testing processes or the projects you might work on. This not only shows your interest but also helps you gauge if the role aligns with your career goals. Plus, it gives you a chance to engage with the interviewers.
✨Emphasise Teamwork
Since teamwork is essential in this role, be ready to share examples of how you've successfully collaborated with others in the past. Highlight your communication skills and willingness to learn from your peers, as these traits are highly valued in a testing environment.
