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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy flexible working hours, online GP access, generous leave policies, and discounts on EE & BT products.
- Why this job: Be part of a supportive team culture with tailored training and opportunities for career growth.
- Qualifications: No specific qualifications required; just bring your confidence and people skills!
- Other info: Flexible scheduling and occasional home working options available.
The predicted salary is between 25087 - 25684 £ per year.
Sales Advisor (Truro Contact Centre, Truro, United Kingdom)
Where : EE Truro
Part Time : Permanent
Start Date; 06th October 2025
Salary : £25,087
Hourly rate: £12.82
The Role;
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 9 months of being here, plus an uncapped super simple commission scheme.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor (Truro Contact Centre, Truro, United Kingdom) employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (Truro Contact Centre, Truro, United Kingdom)
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers over the phone, try role-playing scenarios with friends or family to enhance your ability to build rapport and handle questions.
✨Tip Number 3
Showcase your flexibility and adaptability. Highlight any experiences where you've successfully managed changing situations or schedules, as this aligns well with the flexible nature of the role at EE.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you tailor your responses in interviews and demonstrate that you’re a good fit for their team.
We think you need these skills to ace Sales Advisor (Truro Contact Centre, Truro, United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Advisor role. Focus on your communication skills, relationship-building abilities, and any previous sales or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work for EE and how your life experiences have prepared you for this position.
Highlight Transferable Skills: In your application, emphasise any transferable skills you possess, such as negotiation, problem-solving, and adaptability. These are crucial for a Sales Advisor who needs to connect with customers and understand their needs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at BT Group
✨Show Your People Skills
As a Sales Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've built relationships in the past, whether through work or personal experiences. This will demonstrate your confidence and ability to engage with others.
✨Understand the Products
While you’ll receive training, having a basic understanding of EE's products and services can set you apart. Do some research beforehand and be ready to discuss how these products can enhance customers' digital lives.
✨Emphasise Flexibility
EE values flexibility, so highlight any experiences where you've successfully managed your time or adapted to changing circumstances. This shows that you align with their culture and can handle the dynamic nature of the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and career progression. This not only shows your interest but also helps you determine if the role is the right fit for you.
