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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company dedicated to customer satisfaction and employee development.
- Benefits: Enjoy flexible working options, competitive salary, online GP access, and generous family leave.
- Why this job: Be part of a supportive team culture that values your skills and offers career growth opportunities.
- Qualifications: No specific experience required; just bring your confidence and people skills!
- Other info: Flexible scheduling and occasional home working available to fit your lifestyle.
The predicted salary is between 23504 - 24064 £ per year.
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work upfront, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing scenarios with friends or family to enhance your ability to ask questions and build rapport.
✨Tip Number 3
Showcase your transferable skills. Think about your past experiences, whether personal or professional, that demonstrate your ability to connect with people and negotiate. Be ready to share these examples during your interview.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers with what they are looking for, making you a more attractive candidate.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Sales Advisor. Highlight the skills and experiences you have that align with their requirements, such as your ability to build relationships and communicate effectively.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles where you've interacted with customers or worked in sales. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Share specific examples of how your life experiences have equipped you with the skills needed for this position, and express your eagerness to join the EE team.
Proofread Your Application: Before submitting your application, take the time to proofread all your documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at BT Group
✨Show Your People Skills
As a Sales Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've built relationships in the past, whether through work or personal experiences. This will demonstrate your confidence and ability to engage with others.
✨Understand the Products
While you’ll receive training, having a basic understanding of EE's products and services can set you apart. Research the latest offerings and think about how they can enhance customers' digital lives. This knowledge will help you answer questions confidently during the interview.
✨Practice Active Listening
In sales, listening is just as important as talking. During the interview, show that you can listen attentively by responding thoughtfully to questions. This skill will be vital when interacting with customers, so highlight any relevant experiences where you’ve successfully used it.
✨Emphasise Flexibility and Adaptability
EE values flexibility, so be ready to discuss how you manage changing situations. Share examples of times when you adapted to new challenges or schedules, showcasing your ability to thrive in a dynamic environment. This will align well with the company's culture.
