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For Companies At a Glance
- Tasks: Engage with customers, assist them in finding products, and build lasting relationships.
- Company: Join EE, a vibrant retail environment where diversity is celebrated and connections are made.
- Benefits: Enjoy a starting salary of £13.12, uncapped commission, discounts, and career support.
- Why this job: This role offers personal growth, a supportive culture, and the chance to make a difference.
- Qualifications: No specific experience needed; just bring your personality and willingness to learn.
- Other info: Includes travel loans, volunteering days, and optional healthcare benefits.
Overview
Location: Bath
Working hours: 14 (Need to be available Thursdays, Fridays, Saturdays and Sundays)
What’s in it for you?
- £13.12 per hour + on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
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Retail Advisor employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview.
✨Tip Number 2
Showcase your interpersonal skills. Since the role involves building relationships with customers, think of examples from your past experiences where you've successfully connected with others or resolved conflicts.
✨Tip Number 3
Demonstrate your curiosity. Prepare questions about the company culture and training opportunities. This shows that you're genuinely interested in growing within the company and eager to learn.
✨Tip Number 4
Be ready to discuss your adaptability. Retail can be unpredictable, so share instances where you've successfully navigated change or adapted to new situations, highlighting your resilience and problem-solving skills.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and attributes they value, such as curiosity, resilience, and the ability to connect with customers.
Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise any transferable skills you have, even if they come from non-retail experiences, and showcase your personality through your achievements.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are interested in the Retail Advisor position at EE. Use specific examples to demonstrate how your background aligns with their values and the role's requirements.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application shows attention to detail.
How to prepare for a job interview at BT Group
✨Show Your Personality
As a Retail Advisor, your personality is key. Be yourself during the interview and let your unique traits shine through. This role is all about connecting with customers, so demonstrating your ability to engage and relate to people will set you apart.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare examples of how you would handle various situations, such as dealing with difficult customers or recommending products. This shows that you understand the job and are ready to tackle challenges.
✨Research EE and Its Products
Familiarise yourself with EE's offerings and values. Knowing about their products and services will not only help you answer questions but also demonstrate your genuine interest in the company. It’s a great way to show that you’re proactive and eager to learn.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask insightful questions about the role, team culture, or career development opportunities. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
