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- Tasks: Engage with customers and help them find the right products and services.
- Company: Join a welcoming team at EE, where diversity is celebrated.
- Benefits: Earn £13.12 per hour plus uncapped commission and enjoy great discounts.
- Why this job: Kickstart your career in retail with training and support to grow.
- Qualifications: No specific experience needed, just bring your personality!
- Other info: Enjoy volunteering days and travel loans to support your journey.
# Retail AdvisorJob Req ID: 51852Posting Date: 6 Oct 2025Function: EE RetailUnit: ConsumerLocation: Truro (R118), Truro, United KingdomSalary: 25684.0##**Retail Advisor****Working Hours – 15 hours per week****Location – Truro****£13.12 p/h plus 20% on target commission**##Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.##* A great starting salary of £13.12 plus an uncapped commission scheme* Huge discounts off EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.* Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.* Volunteering days, so you can give back to your local community.* Optional Private Healthcare and Dental, to protect you and your family.***#LI-ONSITE*** #J-18808-Ljbffr
Retail Advisor employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out EE's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewer.
✨Tip Number 2
Practice your people skills! As a Retail Advisor, you'll be chatting with customers all day. Try role-playing with a friend or family member to get comfortable with common customer scenarios and questions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the opportunity and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can connect with our customers.
Tailor Your Application: Make sure to customise your application for the Retail Advisor role. Highlight any relevant skills or experiences that align with the job description, even if they’re not directly related to retail. We love seeing how you can bring your own flair to the position!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the team. Avoid jargon and focus on what really matters!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BT Group
✨Show Your Personality
As a Retail Advisor, your personality is key! Make sure to let it shine during the interview. Be friendly, approachable, and genuine. This role is all about building connections with customers, so showing that you can engage with people will set you apart.
✨Know the Brand
Do a bit of homework on EE and its products. Familiarise yourself with their services and any recent news or promotions. This shows your enthusiasm for the role and helps you answer questions more confidently, demonstrating that you're genuinely interested in being part of the team.
✨Prepare for Role-Play Scenarios
Expect some role-play scenarios during the interview where you might have to demonstrate how you'd handle customer interactions. Practise common retail situations, like dealing with complaints or upselling products. This will help you feel more comfortable and showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if the company is the right fit for you.
