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For Companies At a Glance
- Tasks: Support business customers and develop technical skills in a hands-on role.
- Company: Leading telecommunications company with a focus on customer support.
- Benefits: Paid apprenticeship, gain a Level 3 ICT qualification, and real-world experience.
- Why this job: Kickstart your career in tech while helping customers and learning on the job.
- Qualifications: Five GCSEs at grades 4-9, including English and Maths, plus a driving licence.
- Other info: Dynamic industry with great career progression opportunities.
The predicted salary is between 800 - 1400 £ per month.
A leading telecommunications company is looking for a Business Customer Support Technician Apprentice in Plymouth. This 18-month paid apprenticeship offers the opportunity to work with a variety of customers, develop technical skills, and gain a Level 3 ICT Comms Tech Qualification.
Candidates must have five GCSEs at grades 4-9, including English and Maths, and a full manual driving license. The position provides hands-on experience and the chance to build a career in a dynamic industry.
Field Technician Apprentice — ICT Level 3, Customer Support in Plymouth employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician Apprentice — ICT Level 3, Customer Support in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the telecommunications industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer support and technical skills. We recommend doing mock interviews with friends or family to boost your confidence and get feedback.
✨Tip Number 3
Show off your passion for technology! When you get the chance, share your personal projects or experiences that relate to ICT. This will help you stand out as someone who's genuinely interested in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Field Technician Apprentice — ICT Level 3, Customer Support in Plymouth
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight any relevant technical skills or experiences you have in your application. We want to see how you can bring value to our team, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention the Level 3 ICT Comms Tech Qualification and how it aligns with your career goals. We love seeing candidates who are genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at BT Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to ICT and customer support. Familiarise yourself with common telecommunications concepts and be ready to discuss how you can apply your skills in real-world scenarios.
✨Show Enthusiasm
Employers love candidates who are genuinely excited about the role. Be sure to express your passion for technology and customer service during the interview. Share why this apprenticeship is important to you and how it aligns with your career goals.
✨Prepare Questions
Have a few thoughtful questions ready to ask your interviewer. This shows that you're engaged and interested in the company. You might want to ask about the training process, the types of customers you'll be working with, or opportunities for growth within the company.
✨Highlight Your Qualifications
Since the job requires five GCSEs at grades 4-9, including English and Maths, make sure to mention your academic achievements. Discuss how these qualifications have prepared you for the challenges of the role and how they will help you succeed as a Field Technician Apprentice.
