Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, build relationships, and recommend the best EE products.
- Company: Join EE, a leading telecom company with a focus on growth and inclusivity.
- Benefits: Starting salary of £21,620, uncapped commission, and huge discounts on tech.
- Why this job: Kickstart your career with training, support, and a chance to make an impact.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Complete an NVQ Level 2 in Customer Service with dedicated study time.
The predicted salary is between 800 - 1000 £ per month.
Start your future with EE – Where your voice could be the start of something big.
What’s in it for you:
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
- Huge discounts off other tech such as Smart watches, speakers, TVs, gaming consoles and subscriptions.
- Discount codes to give out to friends and family.
- Support to carve your own career path. We’re passionate about helping our people grow the career they want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front.
- Online GP: Access to a private GP 24/7 for you and your immediate family.
What you’ll be doing:
At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE:
You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here.
Apprentice Sales Advisor in Newcastle upon Tyne employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Sales Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine. Plus, it’s a great way to refine your answers and make sure you highlight your enthusiasm for the role.
✨Tip Number 3
Dress to impress! Even if the job is in a contact centre, looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and are ready to represent EE in the best light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Apprentice Sales Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Apprentice Sales Advisor role. Highlight any relevant skills or experiences that align with what we’re looking for, like your ability to connect with customers and your eagerness to learn.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the team. Avoid jargon and stick to straightforward language.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at BT Group
✨Know Your Stuff
Before the interview, make sure you understand what EE does and the products they offer. Familiarise yourself with their customer service approach and think about how you can contribute to creating positive customer experiences.
✨Show Your Personality
EE values a friendly voice and a great attitude, so let your personality shine through during the interview. Be enthusiastic and approachable, and don’t be afraid to share a bit about yourself and why you’re excited about this apprenticeship.
✨Prepare for Common Questions
Think about common interview questions related to customer service and sales. Prepare examples from your past experiences (even if they’re not work-related) that demonstrate your ability to build relationships and solve problems.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about the training process or what a typical day looks like for an Apprentice Sales Advisor at EE.
