Strategic Client Services Lead – Hybrid UK in Manchester

A leading telecommunications company is seeking a Senior Client Services Manager in Manchester to strategically shape service and delivery strategies. You\’ll be accountable for building strong internal and external relationships while leading a team focused on operational excellence. This role demands extensive service management experience and an ITIL certification, with responsibilities that include overseeing service delivery, managing escalations, and fostering a culture of continuous improvement and customer satisfaction. #J-18808-Ljbffr