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- Tasks: Lead strategic management of high-value framework agreements for business growth.
- Company: Join BT, a leader in telecommunications with a focus on innovation.
- Benefits: Competitive salary, bonus potential, pension scheme, and private healthcare.
- Why this job: Make a real impact by ensuring frameworks deliver value and compliance.
- Qualifications: Experience in managing commercial frameworks and strong leadership skills.
- Other info: Hybrid work model with excellent career development opportunities.
The predicted salary is between 43200 - 72000 ÂŁ per year.
This role is critical to the commercial success and operational integrity of our major frameworks. You will lead the strategic and commercial management of high-value framework agreements, ensuring they are structured to support business growth, renewed effectively, and governed in line with BT's internal policies and contractual obligations. Your leadership will ensure frameworks deliver value, remain compliant, and are underpinned by robust key controls. You will also act as the primary customer interface for framework-related matters, ensuring transparency, responsiveness, and trust.
This job role can be based in London, Manchester, Cheltenham or Ipswich. Hybrid (3 days office based and 2 days remote). Monday‑Friday 37.5 hours per week. You will need to be eligible to obtain DV Security Clearance before starting this role and you will need to have lived in the UK for 10+ years to be eligible.
Responsibilities- Own and manage commercial frameworks, ensuring they are commercially viable, strategically aligned, and operationally effective.
- Ensure frameworks are structured and maintained to meet BT's contractual obligations, including service levels, pricing mechanisms, and performance commitments.
- Embed BT's Key Controls framework across all framework‑related processes, ensuring consistent application and maturity across the business unit.
- Develop and manage renewal strategies for major frameworks, ensuring continuity of service, commercial competitiveness, and compliance.
- Act as the single point of contact for customers on all framework‑related matters, ensuring clear communication, issue resolution, and proactive engagement.
- DV (Developed Vetting) level Security Clearance required.
- Experience managing large‑scale commercial frameworks and contract renewals in a complex business environment and driving impact.
- Strong understanding of rate card structures, pricing negotiations, and commercial modelling.
- Deep knowledge of contract governance, commercial risk, and internal control frameworks.
- Demonstrated ability to lead cross‑functional initiatives and influence senior stakeholders.
- Experience in negotiating and optimising contractual terms to support business growth and compliance.
- Excellent stakeholder engagement and customer relationship management skills.
- Strong leadership capabilities with experience managing and developing high‑performing teams.
- Proficiency in tools such as Excel, Power BI, and governance platforms.
- Growth Mindset.
- Decision Making.
- Commercial Strategy.
- Risk Management.
- Inclusive Leadership.
- Competitive salary.
- 15% on target bonus (depending on country based).
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.
- Company Car or ÂŁ5,500 cash alternative.
- Private Healthcare for self and family.
- 25 days annual leave.
Senior Contract Manager in London employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Contract Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Senior Contract Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its frameworks. Understand their commercial strategies and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you’re the perfect fit!
✨Tip Number 3
Practice your pitch! Be clear about your achievements in managing large-scale commercial frameworks and how you’ve driven impact in previous roles. This is your chance to showcase your leadership skills and strategic mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that dream job!
We think you need these skills to ace Senior Contract Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Contract Manager role. Highlight your experience with commercial frameworks and contract renewals, as well as any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've managed high-value agreements and engaged with stakeholders. We love a good story!
Showcase Your Skills: Don’t forget to highlight your proficiency in tools like Excel and Power BI. If you’ve got experience with governance platforms, make sure to mention that too! We’re looking for someone who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure you don’t miss out on any updates. Let’s get started!
How to prepare for a job interview at BT Group
✨Know Your Frameworks
Make sure you have a solid understanding of commercial frameworks and contract management. Brush up on BT's internal policies and how they align with the role. Being able to discuss specific examples of how you've managed similar frameworks will show your expertise.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading cross-functional teams and influencing senior stakeholders. Think of concrete examples where your leadership made a difference, especially in complex environments. This will demonstrate your capability to manage high-performing teams effectively.
✨Master the Numbers
Since this role involves pricing mechanisms and commercial modelling, be ready to discuss your proficiency with tools like Excel and Power BI. Bring examples of how you've used data to drive decisions or improve contract terms in previous roles.
✨Engage with Stakeholders
Highlight your customer relationship management skills by preparing scenarios where you successfully resolved issues or improved communication with clients. Showing that you can maintain transparency and trust will resonate well with the interviewers.
