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For Companies At a Glance
- Tasks: Lead strategic projects and transform commercial operations for impactful change.
- Company: Join BT, a flagship brand with over 175 years of heritage.
- Benefits: Enjoy a competitive bonus, health care, car allowance, and generous leave policies.
- Why this job: Shape the future of sales and drive significant transformation in a dynamic environment.
- Qualifications: Proven experience in leading large-scale change programmes and strong leadership skills.
- Other info: Be part of a high-performance culture with clear career progression opportunities.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Programme Manager, you will be responsible for leading the delivery and execution of strategic and long-term projects across our commercial channels. You will oversee a portfolio of complex transformation initiatives, shaping how we evolve our operating models, structures and supporting systems, and ensuring they are successfully implemented. You will lead a team of project managers and business architects to both define and deliver these programmes. This includes driving discovery to understand current-state operations, designing future-state solutions within agreed guardrails, and managing the end-to-end delivery of programmes that have significant commercial impact. You will work closely with the project managers and business architects in your team, as well as stakeholders across sales, operations and strategy, to shape transformation roadmaps and drive complex programmes through to successful delivery.
Responsibilities
- Lead end-to-end delivery of complex, multi-year strategic change programmes from discovery through implementation and benefits realisation, applying learning from trials to in-life operations.
- Define and own programme scope, governance, plans and KPIs, translating strategic objectives into clear workstreams, milestones and success measures.
- Align with stakeholders across the business and wider BT (up to MD and Director level), building trusted relationships and inspiring brilliant outcomes.
- Partner with business architects and project managers to convert high-level goals into detailed designs, roadmaps and executable plans, identifying enablers, risks and roadblocks.
- Lead and develop a high-performing programme team, role-modelling confident decision-making, solving delivery issues at peer level and escalating to senior leadership where required.
- Track performance against KPIs, proactively identify opportunities to improve operations, and recommend process, systems and operating model improvements to senior stakeholders for implementation.
Qualifications
- Proven experience in leading large, strategic change or transformation programmes.
- Strong leadership and programme/project management skills, with the ability to drive delivery through others.
- Excellent communication and stakeholder management skills, with the ability to influence at senior levels.
- Ability to operate in a fast-paced environment, balancing multiple long-term strategic initiatives and tactical work.
In Sales and Commercial
We are building one of the biggest and best sales teams in the country with ambitions to develop a team that can win. Central to our ambitions are:
- Using our expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors.
- Developing a highly skilled, efficient sales powerhouse through competitive pricing, an optimized channel model and best-in-class tools.
- Relentless pursuit of a high-performance culture founded on clear career progression and the drive to become the UK’s best sales force.
BT is a long-standing flagship brand with a heritage of 175+ years and serves 1.2 million business customers internationally.
Benefits
- 15% on-target bonus
- Health Care
- Car Allowance
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: 18 weeks full pay, 8 weeks half pay and 26 weeks at statutory rate
- Enhanced women’s health support: menopause symptoms, cancer screenings, period care and more
- 25 days annual leave
Senior Commercial Manager - Programme Delivery in London employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Manager - Programme Delivery in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. The more comfortable you are speaking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it shows you're serious about joining our team and ready to take on exciting challenges.
We think you need these skills to ace Senior Commercial Manager - Programme Delivery in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Programme Manager role. Highlight your experience in leading strategic change programmes and managing complex projects. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership and stakeholder management skills that demonstrate your ability to drive successful outcomes.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Quantify your successes where possible, like how you improved KPIs or led a team to deliver a project ahead of schedule. We love numbers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at BT Group
✨Know Your Programmes Inside Out
Before the interview, dive deep into the specifics of programme delivery and transformation initiatives. Familiarise yourself with the company's past projects and their outcomes. This will not only help you answer questions confidently but also demonstrate your genuine interest in their work.
✨Showcase Your Leadership Skills
As a Senior Programme Manager, you'll need to lead teams effectively. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you inspired others and navigated challenges, as this will resonate well with the interviewers.
✨Master Stakeholder Management
Since the role involves working closely with various stakeholders, be ready to discuss how you've built relationships and influenced decisions at senior levels. Share specific instances where your communication skills made a significant impact on project outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think through potential challenges you might face in the role and how you would address them. This will show that you're proactive and ready to tackle the complexities of the position.
