Risk & Assurance Manager in London

BT's property estate is varied and geographically dispersed, and brings with it a number of risks and challenges. This role is pivotal in ensuring that we manage these risks effectively, not only to meet our legal and moral obligations, but to also support our ambition to continually improve our performance.

This role will help in the implementation of the Property & Facilities Services (P&FS) risk, audit, controls, governance and process management frameworks. The role will be based in Manchester following a hybrid working pattern of three days a week in office and two days a week remote.

What you'll be doing

• Conduct regular risk reviews ensuring robust and adequate mitigating actions
• Monitor the status of all P&FS owned audit actions and take appropriate steps to ensure that any weaknesses or failings are escalated in a timely manner to the P&FS Leadership Team (LT)
• Risk management oversight of outsourced third parties across operations, projects, technology systems etc.
• Conduct regular key control dip tests to ensure P&FS controls are operating effectively
• Provide reports and information to meet LT requirements including the quarterly risk and assurance dashboard and quarterly Global Business Services (GBS) risk review slides
• Ensure that all P&FS owned processes and procedures are documented in a consistent manner in conjunction with the document control standard
• Supporting the governance activities of key P&FS investment committees
• Manage and support ISO matters impacting P&FS
• Act as a focal point with the Group Internal Audit for audit-related matters
• Manage and monitor agreed actions from risk reviews, audits and controls assessments

You’ll have the following skills and experience

• Worked in a risk and assurance role within a multi-site operation
• Provided thought leadership around risk management, helping to drive and embed a positive risk management culture
• Sound experience in developing and implementing risk management strategies
• Proven experience of leading 1st line assurance audits within complex operations
• A dynamic and inspirational person, capable of communicating with and influencing senior level management
• Developed a network of strong working relationships you can call on to assist with your role
• You will be able to analyse data quickly and efficiently, paying attention to detail
• Data analytics and automation tools, such as Power BI, to support reporting and process efficiency

Benefits

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as 'My EV'

About us

BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.