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- Tasks: Design scalable data models and optimise customer experience data integration.
- Company: Leading telecommunications company in the UK with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience through data-driven solutions.
- Qualifications: Experience in SQL and strong problem-solving skills required.
- Other info: Join a dynamic team dedicated to operational excellence and data governance.
The predicted salary is between 36000 - 60000 £ per year.
A telecommunications leader in the UK is seeking a skilled Data Expert to design scalable data models and ensure the integration of customer experience data. This role involves managing a small team, optimizing data workflows, and collaborating across functions to enhance analytics capabilities. With a focus on operational excellence and data governance, the ideal candidate should be experienced in SQL and possess strong problem-solving skills. You will contribute significantly to the organization's commitment to customer-centric solutions.
CX Analytics Lead in London employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Analytics Lead in London
✨Tip Number 1
Network like a pro! Reach out to folks in the telecommunications and data analytics space. LinkedIn is your best mate here – connect with people, join relevant groups, and don’t be shy to ask for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your SQL expertise and problem-solving abilities. Share specific examples of how you've optimised data workflows or improved customer experience through analytics. This will set you apart from the crowd!
✨Tip Number 3
Prepare for those interviews! Research the company’s current data practices and think about how you can contribute to their operational excellence and data governance. Have a few questions ready that show you’re genuinely interested in their customer-centric solutions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you that CX Analytics Lead role!
We think you need these skills to ace CX Analytics Lead in London
Some tips for your application 🫡
Show Off Your Data Skills: Make sure to highlight your experience with SQL and any relevant data modelling techniques in your application. We want to see how you can bring your data expertise to the table!
Team Management Experience: If you've managed a team before, let us know! Share examples of how you've led others and optimised workflows. We value collaboration and want to see how you can enhance our analytics capabilities.
Customer-Centric Mindset: Since this role is all about improving customer experience, don’t forget to mention any past experiences where you’ve contributed to customer-centric solutions. We’re keen on candidates who understand the importance of putting customers first.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at BT Group
✨Know Your Data Inside Out
Make sure you’re well-versed in SQL and any other relevant data tools. Brush up on your knowledge of data models and be ready to discuss how you've designed or optimised them in the past. This will show that you can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you tackled them. Be specific about the methods you used and the outcomes achieved. This will demonstrate your analytical thinking and ability to enhance customer experience through data.
✨Team Management Insights
Since this role involves managing a small team, think about your leadership style and how you’ve successfully led teams before. Be ready to share experiences where you’ve fostered collaboration and improved workflows, as this will highlight your capability to manage and motivate others.
✨Understand the Company’s Customer-Centric Approach
Research the telecommunications leader's commitment to customer-centric solutions. Be prepared to discuss how your skills and experiences align with their goals. Showing that you understand their mission will set you apart as a candidate who is genuinely interested in contributing to their success.
