Synchronisation & Ethernet Specialist in Ipswich

An exciting opportunity exists to join the synchronisation team within specialist platforms. This is to manage existing timing capabilities used in BT’s fixed and mobile networks and work on new cutting-edge technology that will form the foundation of BT’s timing infrastructure for many years to come.

The purpose of this role is to:

• Design, develop, test and implement synchronisation solutions that support our service platforms and customers at scale covering various forms of transport technology including Ethernet and IP.
• Manage the whole technology cycle of the in-life platforms plus security to keep our customers connected and safe. These platforms underpin many billions of pounds of service platform revenue.
• Develop road maps, manage budgets and implement technology improvements to keep the platforms up to date and cost effective, whilst improving operational performance for our customers.
• Use knowledge of future technology and research activities to benefit the platform. Use these developments when appropriate within BT’s strategic timing platforms to keep ahead of the market and to meet our customer requirements.
• Continue to simplify the timing estate to make it simpler and cost effective to manage and run.

What you’ll be doing:

• Accountable in a small team for Platform management, design, planning and test of synchronisation both on the core timing platforms and across the various transport technologies that carry timing.
• Accountable for day-to-day management of key parts of the timing platforms and timing distribution and delivery of detailed documentation that covers.
• Accountable for In-life customer experience and health of the platform, including platform security, creation of specific platform roadmaps and associated budgets, service and platform related deliverables and overall platform sustainability, commissioning, configuration, testing and any other works on or affecting the platform and its services.
• Drives improvements via platform upgrades to reduce the complexity of infrastructure, whilst ensuring service and demand requirements are proactively met using simplified solutions.
• Owns the infrastructure evolution and drives the technical strategy, managing the roadmap and associated budget including whole life cost and 3rd party spend.

What you’ll bring:

• Strong Network Design, Test and Integration skills with a solid understanding of our ethernet based converged core and access network technologies with a track record working in this space using agile methodology where appropriate.
• Comfortable working with high level concepts and low-level detail at both the equipment and network level to help develop and implement internal BT solutions and proof of concepts that may be turned into solutions or products and to help resolve complex problems.
• Strong communication skills - engages with and presents to colleagues, senior managers and directors, across platform, design, strategic vendors and with external customers.
• Matrix-management of teams and resources to ensure alignment to roadmaps, technical strategy, technology introduction and delivery.
• Expertise in managing platforms. This includes support for products and interfaces with other BT platforms, operations and customer channels.
• Professional Certifications and qualifications in appropriate network technologies.

• Member of a professional body e.g. Institution of Engineering and Technology or similar with a track record in technology ideally both academically and practically.
• Awareness of synchronization technology, timing technology and techniques used in an Ethernet / Packet network.

What’s in it for you:

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• Life Assurance Cover
• Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.