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For Companies At a Glance
- Tasks: Deliver and implement security solutions while resolving incidents and service requests.
- Company: Join a leading tech company focused on innovative security solutions.
- Benefits: Competitive salary, bonus potential, generous leave, and a solid pension scheme.
- Why this job: Be part of a dynamic team shaping the future of security technology.
- Qualifications: Experience in Unix/Linux, SQL, and incident management is essential.
- Other info: Enjoy opportunities for professional growth and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
What you'll be doing
- Accountable: Works under general direction within a clear framework of accountability - has responsibility for delivering and implementing aspects of security solutions for GSS customers.
- Accountable: Plans own work in-line with general direction to meet given objectives and processes.
- Accountable: Responsible for resolving incidents and service requests in line with SLAs to enable continued system operation.
- Accountable: To form part of an out-of-hours on-call rota when required.
- Leadership: Identifies and communicates opportunities that assist with setting technical direction, with respect to best practice for domains of operation.
Essential Skills
- Technical Support
- Incident Management
- Troubleshooting
- Customer Service
- Service Delivery
What we'd like to see on your CV
- Unix / Linux (RedHat) management / Sys Admin- (managing server storage, investigating logs etc.)
- Ansible automated deployment methods
- SQL / Elasticsearch Database management
- Micro-services / containerised deployment (Docker, Kubernetes)
- Windows domain management- (i.e. AD / Group Policy)
- Industry-relevant IT service management experience
Benefits
- Competitive salary
- 10% on target bonus (Depending on country based)
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- On-call allowance (Depending on role requirements)
- 25 days annual leave
Engineering Enablement Professional in Halesowen employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Enablement Professional in Halesowen
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to technical support and incident management. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository that highlights your experience with Unix/Linux, Ansible, and any other relevant tech. This gives potential employers a tangible look at what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Engineering Enablement Professional in Halesowen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical support, incident management, and troubleshooting abilities to show us you’re the right fit for the Engineering Enablement role.
Showcase Relevant Experience: When detailing your past roles, focus on your experience with Unix/Linux management, Ansible, and SQL/Elasticsearch. We want to see how you've applied these skills in real-world scenarios, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications at a glance. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BT Group
✨Know Your Tech Inside Out
Make sure you brush up on your Unix/Linux skills, especially RedHat management. Be ready to discuss your experience with troubleshooting and incident management, as these are key aspects of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved incidents or service requests in the past. Highlight your approach to troubleshooting and how you ensure continued system operation under pressure.
✨Familiarise Yourself with Automation Tools
Since Ansible and containerised deployment methods like Docker and Kubernetes are mentioned, be prepared to talk about your experience with these tools. If you’ve implemented automated deployment methods, share those stories!
✨Demonstrate Customer Service Savvy
This role involves a lot of customer interaction, so think of instances where you've provided excellent service. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
