At a Glance
- Tasks: Lead a dynamic team to achieve sales goals and deliver exceptional customer experiences.
- Company: Join EE, a vibrant tech retailer that values diversity and innovation.
- Benefits: Enjoy competitive pay, discounts, flexible hours, and career development support.
- Why this job: Make a real impact in a role where your leadership inspires others.
- Qualifications: Proven experience in retail management and a passion for coaching teams.
- Other info: Flexible working options available to fit your lifestyle.
The predicted salary is between 36000 - 60000 Β£ per year.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Day to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets - they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
- 24/7 access to an online GP for you and your immediate family.
- Market-leading paid carer's leave.
- Equalized family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we've created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we're here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference!
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Store Manager in Guildford employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager in Guildford
β¨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for a Store Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to retail management. Think about how you would handle team dynamics, customer service challenges, and driving sales β we want you to shine!
β¨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully led teams in the past. Highlight your ability to inspire others and create a high-performance culture β that's what EE is all about!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the EE family and making a difference in our stores.
We think you need these skills to ace Store Manager in Guildford
Some tips for your application π«‘
Show Your Passion: When writing your application, let your passion for retail and leadership shine through. We want to see how you inspire and motivate teams, so share specific examples of your past experiences that highlight your enthusiasm.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight relevant skills and achievements that align with the job description. We love seeing how your unique experiences can contribute to our vibrant culture at EE.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be genuine and personal, and donβt forget to mention how you can enhance customer experiences and drive revenue in our stores.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team at EE!
How to prepare for a job interview at BT Group
β¨Know Your Numbers
As a Store Manager, you'll need to demonstrate your understanding of financial KPIs. Brush up on your sales figures, profit margins, and any relevant metrics from your previous roles. Be ready to discuss how you've driven revenue and improved performance in past positions.
β¨Showcase Your Leadership Style
Prepare to talk about your approach to leading teams. Think of specific examples where you've inspired and developed your staff. Highlight your coaching techniques and how you've fostered a high-performance culture in your previous roles.
β¨Customer Experience is Key
EE values exceptional customer service, so be prepared to share stories that illustrate your commitment to creating memorable experiences for customers. Discuss how you've built relationships with clients and the community to drive loyalty and engagement.
β¨Bring Fresh Ideas
The role requires innovation, so think about new retail opportunities you've capitalised on in the past. Prepare to present ideas on how you would enhance the store's environment and customer experience, showing that you're proactive and forward-thinking.