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For Companies At a Glance
- Tasks: Install and optimise products while providing top-notch customer support.
- Company: Renowned telecommunications company with a focus on innovation.
- Benefits: Full training provided, career progression opportunities, and a dynamic work environment.
- Why this job: Join a tech-savvy team and make a real difference in customer solutions.
- Qualifications: Problem-solving skills and a willingness to learn are essential.
The predicted salary is between 800 - 1400 £ per month.
A renowned telecommunications company is seeking motivated individuals for a field engineering role in Guildford, UK. The position involves installing and optimising products, engaging with customers to resolve issues, and providing technical support.
Candidates should possess problem-solving skills and a willingness to learn. Full training is provided, making prior experience less critical.
Opportunities for career progression within the company and its various brands exist. Embrace a dynamic work environment with a focus on customer interaction and technology.
Field Tech Apprentice: Customer Solutions Engineer in Guildford employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Tech Apprentice: Customer Solutions Engineer in Guildford
✨Tip Number 1
Get to know the company! Research their products and services, and understand their customer base. This will help you engage confidently during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves resolving customer issues, think of examples from your past experiences where you've tackled challenges. We can help you brainstorm these scenarios!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for motivated individuals who are ready to learn and grow with us!
We think you need these skills to ace Field Tech Apprentice: Customer Solutions Engineer in Guildford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for technology and customer service shine through. We want to see that you're excited about the role and eager to learn!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how you connect your background to the Field Tech Apprentice role!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BT Group
✨Know Your Tech
Brush up on the latest telecommunications technologies and products. Familiarise yourself with common installation processes and troubleshooting techniques. This will show your enthusiasm for the role and your willingness to learn.
✨Customer Interaction Practice
Since this role involves engaging with customers, practice how you would handle various customer scenarios. Think about how you would explain technical issues in simple terms and how to maintain a positive attitude even when faced with challenges.
✨Show Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved problems, even if they’re not directly related to tech. This could be from school projects or part-time jobs. Highlighting your analytical thinking will impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s products, training programmes, and career progression opportunities. This shows that you’re genuinely interested in the role and eager to grow within the company.
