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- Tasks: Deliver an exceptional customer experience in a dynamic retail environment.
- Company: Exciting telecommunications company opening a new store in Grays.
- Benefits: Flexible shifts, employee discounts, and a supportive team culture.
- Why this job: Perfect for balancing work with your life while gaining valuable experience.
- Qualifications: No prior experience needed; just bring your enthusiasm!
- Other info: Join us in January 2026 and be part of something great!
The predicted salary is between 13 - 16 £ per hour.
A telecommunications company in Grays is looking for enthusiastic Retail Guides to join their new store team, opening in January 2026. The role offers flexible shifts ranging from 12 to 37.5 hours per week and focuses on delivering a top-notch customer experience.
If you’re looking for a job that fits around your life, with no prior experience necessary as training will be provided, this opportunity is for you.
Join us and enjoy various employee benefits including discounts and a supportive working environment.
Flexible Retail Guide — Lead Personal Customer Experience in Grays employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Retail Guide — Lead Personal Customer Experience in Grays
✨Tip Number 1
Get to know the company! Research their values and what they stand for. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have prior experience, think about times you've helped others or solved problems. Be ready to share these examples during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you care about the opportunity and respect the company.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Flexible Retail Guide — Lead Personal Customer Experience in Grays
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to deliver a fantastic experience to our customers.
Tailor Your Application: Make sure to customise your application to highlight how your skills and personality fit the Retail Guide role. We love seeing how you can contribute to our team and enhance the customer experience!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point, making it easy for us to see why you’d be a great fit for our new store team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Grays.
How to prepare for a job interview at BT Group
✨Know the Company
Before your interview, take some time to research the telecommunications company. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Enthusiasm
As a Retail Guide, enthusiasm is key! During the interview, express your passion for delivering excellent customer experiences. Share any relevant stories or examples that highlight your ability to engage with customers and create a positive atmosphere.
✨Prepare for Common Questions
While no prior experience is necessary, be ready to discuss how your skills can translate into this role. Think about common interview questions like 'How would you handle a difficult customer?' and prepare thoughtful responses that demonstrate your problem-solving abilities and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what success looks like in this role. This shows that you’re proactive and genuinely interested in contributing to the team’s success.
