Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers and create a brilliant shopping experience in our new store.
- Company: Join EE, a leading brand passionate about customer service and team growth.
- Benefits: Flexible shifts, huge discounts, volunteering days, and career development opportunities.
- Why this job: Perfect for balancing work with life, whether you're returning or seeking flexibility.
- Qualifications: No specific experience needed; just a love for helping customers.
- Other info: Exciting new store opening in January 2026 at Lakeside Shopping Centre.
The predicted salary is between 13000 - 16000 £ per year.
Need more flexibility and balance in your career? Add a little EE! Exciting things are happening in Lakeside Shopping Centre. In January 2026, we’re opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good. We’re looking for exceptional Retail Guides to shape and grow a brilliant team.
You’ll build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation. We know you’re busy so we’ll keep this simple. Would you like to juggle childcare with your job? Do you have limited time to work? Are you returning to work after a career break? Or do you just want a little more work life balance? We’re looking for people who love helping customers. You don’t need any specific experience or knowledge. Our brilliant training will give you everything you need to know.
We’re currently recruiting for the following flexible shift patterns with hours ranging from 12 to 37.5:
- Midday Shifts Weekdays
- Evening Shifts Weekdays
- Midday Saturday and Sunday
There are loads of reasons to choose to work for EE such as:
- A career that matters. We are super passionate about developing our people and their careers.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, for you and the family.
- A share scheme where you can invest in the company at a discounted rate.
- 25 days holiday with the option to buy more.
- Optional Pension scheme to protect your future.
- Critical Illness cover.
- Discounts off attractions for the family all year round.
Click Apply and we’ll be in touch right away.
EE Retail Advisor in Grays employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EE Retail Advisor in Grays
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show your personality! EE is all about creating a brilliant customer experience, so don’t be afraid to let your unique self come through during the interview. They want to see how you can connect with customers.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll be one step closer to joining a fantastic team at EE!
We think you need these skills to ace EE Retail Advisor in Grays
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for helping customers and your passion for a flexible work-life balance.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention any relevant experiences, even if they’re not directly related to retail, that showcase your ability to connect with people.
Keep It Simple: We appreciate clarity, so keep your application straightforward and to the point. Use clear language and avoid jargon – we want to understand your message without any confusion!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at EE.
How to prepare for a job interview at BT Group
✨Know the Brand
Before your interview, take some time to research EE and its values. Understand what makes their customer experience 'brilliant' and think about how you can embody that in your role as a Retail Advisor.
✨Show Your Passion for Helping Customers
Since the role is all about providing exceptional customer service, be ready to share examples of how you've helped customers in the past. Even if you don't have direct experience, think of times when you've gone out of your way to assist someone.
✨Flexibility is Key
EE values work-life balance, so be prepared to discuss your availability and how you can fit into their flexible shift patterns. Highlight any previous experiences where you successfully managed multiple commitments.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the training process or how the team collaborates to create that 'out of this world' customer experience.
