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- Tasks: Manage customer inquiries and oversee booking operations for Media & Broadcast.
- Company: Leading telecommunications company in London with a focus on future connectivity.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a fast-paced team and contribute to exciting media projects.
- Qualifications: Experience in media solutions and strong customer service skills.
- Other info: Thriving workplace with a focus on innovation and connectivity.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecommunications company in London is looking for a Bookings Operator to oversee customer service and booking operations for Media & Broadcast. The role involves managing customer inquiries, ensuring timely billing, and delivering excellent service under pressure.
Ideal candidates will have experience in media solutions and exceptional customer service skills. Opportunity to work in a high-paced environment focused on future connectivity projects.
Global TV Outside Broadcast Bookings Specialist employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global TV Outside Broadcast Bookings Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the media and broadcast industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially in future connectivity. Show them you’re not just another candidate but someone who’s genuinely interested in their work.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle inquiries under pressure. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Global TV Outside Broadcast Bookings Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in media solutions and customer service. We want to see how your skills match the role of a Bookings Operator, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with us in the telecommunications industry and how you can contribute to our future connectivity projects.
Showcase Your Customer Service Skills: Since this role involves managing customer inquiries, it’s crucial to demonstrate your exceptional customer service skills. Share specific examples of how you've handled challenging situations in the past to show us you can thrive under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in a high-paced environment!
How to prepare for a job interview at BT Group
✨Know Your Media Solutions
Make sure you brush up on your knowledge of media solutions before the interview. Familiarise yourself with the latest trends and technologies in broadcasting, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to contribute.
✨Customer Service Scenarios
Prepare for questions about customer service scenarios. Think of examples from your past experiences where you successfully handled difficult inquiries or resolved issues under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Stay Calm Under Pressure
Since the role involves working in a high-paced environment, practice staying calm and composed during mock interviews. You might be asked how you would handle multiple bookings or urgent customer requests simultaneously, so demonstrate your ability to prioritise and manage stress effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the company's future connectivity projects or their approach to customer service. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
