Business Sales Advisor - Customer Growth in Glasgow

Join BT as a Business Sales Advisor at BT Building Glasgow, Alexander Bain House, 15 York St, Glasgow G2 8LA.

Salary: £26,738.00

We’ve always been an organisation with purpose; to use the power of communications to make a better world. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, capable of achieving great things. Today in this fast changing, always on, digital world our purpose remains true.

Why this role matters:

We’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months. We’ll provide comprehensive training to successful candidates where you’ll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers.

What you’ll be doing:

You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements. You will answer, and respond to, customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures.

What skills you’ll need:

• Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
• Creative in approach to generating revenue.
• Excellent communication skills – knows how to demonstrate, promote and sell.
• Be passionate, ambitious and driven in your career.

Benefits:

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 22 days annual leave (not including bank holidays), increasing with service.
• 24/7 private virtual GP appointments for UK colleagues.
• 2 weeks carer’s leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.