At a Glance
- Tasks: Lead a dynamic retail team and shape customer experiences with cutting-edge tech.
- Company: Join Visiontek, a growing franchise partner of EE, the UK's top telecom brand.
- Benefits: Competitive salary, uncapped bonuses, and generous discounts on EE services.
- Why this job: Be part of the 5G revolution and make a real impact in your community.
- Qualifications: Strong retail management experience and a passion for team development.
- Other info: Exciting growth opportunities in a fast-paced, innovative environment.
The predicted salary is between 44000 - 66000 ÂŁ per year.
Ready to be part of something exciting—at a local level? Joining an EE franchise store operated by Visiontek means becoming a key player in a dynamic, fast‑paced retail environment. While you’ll be directly employed by the franchise owner, you’ll also represent EE, one of the UK’s most trusted and forward‑thinking telecom brands. With EE at the forefront of the 5G revolution and constantly expanding its product and service offerings, there’s never been a more exciting time to join the journey.
We’re looking for passionate and dedicated retail professionals to take on Store Manager roles at our TWICKENHAM location. This role offers an OTE of £55,000 – £60,000.
About Visiontek: Visiontek is a rapidly growing franchise partner of EE, operating a successful and expanding network of EE‑branded retail stores across the UK. As a franchisee, we are proud to uphold EE’s high standards and exceptional customer experience, while offering a unique work culture driven by local leadership, flexibility, and real opportunities for growth.
Why Join Us? As a Store Manager in one of Visiontek’s EE franchise stores, you’ll do more than just run day‑to‑day operations. You’ll be shaping the customer experience on the high street, leading your team to deliver hands‑on tech demonstrations, building strong relationships, and showing customers how EE’s latest innovations can make a real difference in their lives.
Your Role:
- Identifying opportunities to grow your store’s performance and customer base.
- Leading, developing, and inspiring a high‑performing team.
- Creating a customer‑first culture focused on both experience and results.
- Working closely with your Regional Franchise Manager to deliver long‑term success.
- Staying agile and proactive in a fast‑moving retail environment.
Your Journey with Us: Telecoms is a rapidly evolving industry, and at Visiontek, we embrace that change every day. You’ll play a key role in implementing new ideas and innovations at a store level—bringing big‑brand energy to your local community. If you thrive in a hands‑on, high‑impact role, this is your opportunity to lead from the front and grow with us.
What We’re Looking For:
- Has a strong retail management background and a proven ability to drive commercial results.
- Can create and communicate a clear vision for success.
- Leads with energy, initiative, and a passion for team development.
- Is confident coaching, mentoring, and developing people at all levels.
- Is flexible and mobile within the local area.
What’s in It for You?
- Competitive base salary.
- Uncapped monthly bonus potential.
- 50% discount on your personal EE mobile package.
- 30% Friends & Family EE discount from day one (T&Cs apply).
- Pension scheme.
- The chance to grow with a trusted franchise partner backed by the UK’s #1 network.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre‑employment checks.
Seniority Level: Not Applicable
Employment Type: Full‑time
Job Function: Sales and Business Development
Industries: Telecommunications
Franchise Store Leader employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Store Leader
✨Tip Number 1
Get to know the company inside out! Research Visiontek and EE, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a referral—making your application stand out!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle real-life scenarios in retail management. Practising your responses will help you feel confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Visiontek team and being part of something exciting!
We think you need these skills to ace Franchise Store Leader
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the opportunity to lead a team and create amazing experiences for customers.
Tailor Your CV: Make sure your CV is tailored to the Franchise Store Leader role. Highlight your retail management experience and any achievements that demonstrate your ability to drive results. We love seeing how you've made an impact in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams and improved performance in the past. We want to know what makes you tick and how you can contribute to our success.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Visiontek.
How to prepare for a job interview at BT Group
✨Know Your Stuff
Before the interview, make sure you’re well-versed in EE’s products and services. Familiarise yourself with their latest innovations, especially around 5G, as this will show your genuine interest and help you connect with the role.
✨Showcase Your Leadership Skills
As a Franchise Store Leader, you’ll need to inspire your team. Prepare examples of how you’ve successfully led teams in the past, focusing on your ability to develop talent and create a positive customer-first culture.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific retail situations. Think about times when you’ve identified growth opportunities or improved customer experiences, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about Visiontek’s growth plans or how they support their store leaders. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.