Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers and install telecommunications equipment in a hands-on apprenticeship role.
- Company: Leading UK telecommunications provider with a focus on innovation.
- Benefits: Substantial product discounts, healthcare access, and a Level 3 qualification.
- Why this job: Gain practical experience and technical skills while working with diverse clients.
- Qualifications: Enthusiasm and a willingness to learn; no prior experience required.
- Other info: 18-month apprenticeship with a mix of training and education.
The predicted salary is between 800 - 1400 £ per month.
A leading telecommunications provider in the UK seeks enthusiastic candidates for a customer-facing apprenticeship role. This position offers hands-on experience in field engineering, working with diverse clients across various industries. Successful candidates will gain invaluable skills, including technical knowledge of networking, while working towards an ICT Comms Tech Level 3 Qualification. The apprenticeship lasts 18 months and involves a mix of on-the-job training and formal education, with many benefits including substantial discounts on products and healthcare access.
Field Tech Apprentice: Customer Support & Installations employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Tech Apprentice: Customer Support & Installations
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical knowledge! Brush up on networking basics and any relevant tech skills. Being able to chat confidently about these topics can really impress your interviewers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals for the apprenticeship.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, you'll be one step closer to landing that exciting Field Tech Apprentice role!
We think you need these skills to ace Field Tech Apprentice: Customer Support & Installations
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for technology and customer service shine through. We want to see that you're excited about the opportunity to learn and grow in this field!
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. We love seeing how your background fits with our needs, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this apprenticeship. Be personal, be genuine, and let us know what makes you tick in the world of telecommunications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at BT Group
✨Know Your Tech Basics
Brush up on your technical knowledge related to networking and telecommunications. Be prepared to discuss basic concepts and how they apply to real-world scenarios, as this will show your enthusiasm for the field and your readiness to learn.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, think of examples from your past experiences where you provided excellent customer service. Highlight your communication skills and how you handle challenging situations with clients.
✨Research the Company
Familiarise yourself with the telecommunications provider's services and values. Understanding their mission and recent developments can help you tailor your answers and demonstrate your genuine interest in the company.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the training process, team dynamics, or growth opportunities within the apprenticeship. It shows you're engaged and eager to learn more about the role.
