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For Companies At a Glance
- Tasks: Oversee onboarding of services and manage stakeholder relationships in a dynamic telecom environment.
- Company: Leading telecommunications company in the UK with a focus on innovation.
- Benefits: Competitive salary, bonus, pension scheme, and flexible working arrangements.
- Why this job: Join a team that drives change and ensures compliance in a fast-paced industry.
- Qualifications: Expertise in ITIL/ISO 20000 and strong change management skills required.
- Other info: Opportunity to lead improvements and make a significant impact.
The predicted salary is between 43200 - 72000 £ per year.
A telecommunications company in the UK is seeking a Service Transition Manager to oversee the onboarding of new or existing services into live operations while managing stakeholder relationships.
The ideal candidate will have:
- Strong change management skills
- Experience in ITIL-aligned environments
- Excellent communication abilities
You will lead improvements and ensure compliance with standards.
Benefits include a competitive salary, bonus, pension scheme, and flexible working arrangements.
Service Transition Manager - ITIL/ISO 20000 Expert in Exeter employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Transition Manager - ITIL/ISO 20000 Expert in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecommunications industry and let them know you're on the lookout for a Service Transition Manager role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL and change management knowledge. We recommend creating a list of scenarios where you've successfully managed transitions or improvements, as these will showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Service Transition Manager - ITIL/ISO 20000 Expert in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ITIL-aligned environments and change management. We want to see how your skills match the role of Service Transition Manager, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing your personality come through, so feel free to share your passion for telecommunications and service transition.
Showcase Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. We appreciate clear and concise writing, so keep it professional yet approachable. Remember, we’re looking for someone who can manage stakeholder relationships effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at BT Group
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in service transition scenarios. This will show that you’re not just familiar with the framework but can also implement it effectively.
✨Showcase Change Management Experience
Prepare specific examples of how you've successfully managed change in previous positions. Highlight any challenges you faced and how you overcame them. This will demonstrate your ability to lead improvements and manage stakeholder relationships effectively.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you convey your points succinctly and confidently.
✨Understand the Company Culture
Research the telecommunications company’s values and culture. Tailor your responses to align with their ethos, showing that you’re not only a fit for the role but also for the team. This can set you apart from other candidates.
