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- Tasks: Lead service transitions and ensure smooth introductions for police ICT services.
- Company: Top telecommunications provider in Exeter with a focus on innovation.
- Benefits: Competitive salary, flexible working arrangements, and great benefits.
- Why this job: Make a difference in public service while advancing your career in IT.
- Qualifications: ITIL qualifications and proven service delivery experience required.
- Other info: Join a dynamic team dedicated to excellence and compliance.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecommunications provider in Exeter is seeking a Service Transition Professional to facilitate seamless service introductions for the Devon and Cornwall Police ICT. This role involves ensuring standards are met prior to go-live, managing stakeholders, and maintaining compliance with ISO standards.
Candidates should possess ITIL qualifications and have a strong track record of service delivery. Competitive salary and benefits are offered, including flexible working arrangements.
Service Transition Lead — ITIL & ISO 20000 in Exeter employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Transition Lead — ITIL & ISO 20000 in Exeter
✨Tip Number 1
Network like a pro! Reach out to folks in the telecommunications sector, especially those connected to the Devon and Cornwall Police ICT. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your ITIL qualifications! When you get the chance to speak with potential employers, highlight how your experience aligns with their needs. We want them to see you as the perfect fit for ensuring seamless service introductions.
✨Tip Number 3
Prepare for interviews by brushing up on ISO standards. Being able to discuss compliance confidently will set you apart from other candidates. We know you’ve got the skills, so let’s make sure they see it too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Service Transition Lead — ITIL & ISO 20000 in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ITIL qualifications and relevant experience in service delivery. We want to see how your skills align with the role of Service Transition Lead, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for facilitating service introductions at Devon and Cornwall Police ICT. We love seeing your personality come through, so keep it engaging and relevant.
Showcase Stakeholder Management Skills: Since managing stakeholders is key in this role, be sure to include examples of how you've successfully navigated stakeholder relationships in your previous roles. We want to know how you’ve kept everyone on board during transitions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BT Group
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL qualifications and be ready to discuss how you've applied these principles in past roles. Be prepared to give specific examples of service transitions you've managed and how you ensured compliance with ISO standards.
✨Stakeholder Management is Key
Since this role involves managing stakeholders, think about your previous experiences in this area. Prepare to share how you've successfully engaged with different stakeholders, resolved conflicts, and ensured everyone was on the same page during service introductions.
✨Demonstrate Your Service Delivery Track Record
Have a few solid examples ready that showcase your strong track record in service delivery. Highlight any challenges you faced and how you overcame them, as well as the positive outcomes that resulted from your efforts.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to service transitions and compliance with ISO standards. This shows your genuine interest in the role and helps you assess if the company aligns with your values and work style.
