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- Tasks: Provide IT support to police officers, troubleshoot issues, and conduct installations.
- Company: Leading telecommunications company focused on public safety.
- Benefits: Annual leave, generous pension scheme, and travel opportunities.
- Why this job: Make a difference in public safety while gaining hands-on IT experience.
- Qualifications: Experience in technical support, Windows systems, and hardware diagnostics.
- Other info: Full UK driving license required for travel across Dorset.
The predicted salary is between 30000 - 42000 £ per year.
A leading telecommunications company is seeking an ICT Field Support Officer in Exeter to ensure police officers have the necessary IT equipment for public-facing roles. This role involves troubleshooting technical issues, conducting installations, and maintaining operational efficiency.
Candidates should have experience in technical support, strong skills in Windows systems, and hardware diagnostics. A full UK driving license is required for travel to various locations within Dorset.
Attractive benefits include annual leave and a generous pension scheme.
Field ICT Engineer - End-User IT Support (UK Travel) in Exeter employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field ICT Engineer - End-User IT Support (UK Travel) in Exeter
✨Tip Number 1
Network like a pro! Reach out to folks in the telecommunications field, especially those who work with ICT support. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Show off your troubleshooting skills! When you get the chance to chat with potential employers, share specific examples of how you've tackled technical issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Be ready for on-the-spot assessments! Companies often want to see how you handle real-life scenarios. Brush up on your Windows systems knowledge and hardware diagnostics so you can impress them with your expertise.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Field ICT Engineer. Plus, you'll be in the loop for any updates or new opportunities that pop up.
We think you need these skills to ace Field ICT Engineer - End-User IT Support (UK Travel) in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and any relevant skills with Windows systems. We want to see how your background aligns with the role, so don’t be shy about showcasing your troubleshooting successes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting police officers with their IT needs. We love seeing candidates who connect personally with the mission of the role.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for those moments where you’ve gone above and beyond to ensure operational efficiency—let us know about them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BT Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows systems and hardware diagnostics. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your ability to think on your feet and maintain operational efficiency.
✨Understand the Role's Impact
Research how the ICT Field Support Officer role contributes to the overall mission of supporting police officers. Being able to articulate this understanding will show your genuine interest in the position and its importance in public-facing roles.
✨Plan for Travel Logistics
Since the role involves travel within Dorset, be prepared to discuss your driving experience and how you manage time effectively when travelling to different locations. This shows you're organised and ready for the demands of the job.
