Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape customer experiences with BT Wholesale API products and drive adoption.
- Company: Join BT, a global leader with over 175 years of heritage and commitment to diversity.
- Benefits: Enjoy flexible working, annual bonuses, health support, and 25 days leave plus bank holidays.
- Why this job: Be the voice of the customer and influence product design in a dynamic tech environment.
- Qualifications: API expertise and strong communication skills are essential; experience in developer relations is a plus.
- Other info: We welcome diverse applicants and offer adjustments during the selection process.
The predicted salary is between 48000 - 84000 £ per year.
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Developer Relations Manager (API Integration Manager/ API Product Manager)
Posting Date: 12 Aug 2025
Function: Product & Propositions
Unit: Business
Location:
One Braham (4140), London, United Kingdom
Closing Date: Monday 25th August 2025
Location(s): Birmingham, Bristol, London or Manchester
Flexible Working: The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
The Developer Relations Manager (API Integration Manager/ API Product Manager) will play a pivotal role in shaping how customers experience and adopt BT Wholesale API products.
Acting as the voice of the customer and a trusted technical advisor, they will ensure our APIs are valuable and fit for purpose. They will influence product design, drive adoption, and deliver customer satisfaction.
This role is expected to drive the strategic vision of APIs within Wholesale to enhance commercial value and differentiation against competitors.
What you’ll be doing
- Driving the long-term vision of APIs across Wholesale to improve customer experience, value, and market differentiation.
- Building and nurturing strong relationships with external customers, driving adoption of BT Wholesale’s APIs.
- Managing the end-to-end API onboarding process, including customer support and change management.
- Continuously improving the BT API Developer Portal by updating tutorials, documentation, and onboarding content.
- Collaborating with product, engineering, and architecture teams to communicate updates and roadmap changes.
- Providing expert guidance on API capabilities and best practices.
Experience needed to be successful in the role
- Stakeholder Management: Champion customer needs internally and promote API capabilities externally.
- API Expertise: Deep understanding and hands-on experience with API standards (e.g., REST, SOAP, Pub/Sub (Kafka)). Ideally from technical roles.
- Technical Communication: Clearly explain API concepts and integration processes to varied audiences with experience in developer relations, advocacy, or community management.
- Content Creation: Develop tutorials, documentation, and technical content for onboarding.
- Troubleshooting & Analysis: Use tools like Dynatrace and Apigee to monitor API performance and resolve issues.
Benefits include an annual bonus of 10%, pension scheme contributions, 25 days annual leave plus 8 bank holidays, family leave, health support, life assurance, discounts, volunteering days, electric vehicle salary sacrifice, and virtual GP appointments.
BT has a heritage of over 175 years, serving 1.2 million business customers globally. We are committed to diversity and inclusion, digital skills, and making a positive societal impact.
Roles are full-time but flexible working arrangements are encouraged. We offer adjustments for the selection process. We welcome applications from diverse backgrounds, even if your experience doesn\’t match every requirement.
#J-18808-Ljbffr
Developer Relations Manager (API Integration Manager/ API Product Manager) employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Developer Relations Manager (API Integration Manager/ API Product Manager)
✨Tip Number 1
Familiarise yourself with the latest API trends and technologies. Being well-versed in REST, SOAP, and Pub/Sub (Kafka) will not only boost your confidence but also demonstrate your expertise during discussions with potential employers.
✨Tip Number 2
Network with professionals in the developer relations and API management space. Attend relevant meetups or webinars to connect with industry experts and gain insights that could set you apart from other candidates.
✨Tip Number 3
Showcase your ability to communicate complex technical concepts clearly. Practice explaining API functionalities to non-technical audiences, as this skill is crucial for a Developer Relations Manager role.
✨Tip Number 4
Prepare to discuss your experience with content creation, particularly in developing tutorials and documentation. Highlight any previous work where you've successfully onboarded users or improved customer satisfaction through effective communication.
We think you need these skills to ace Developer Relations Manager (API Integration Manager/ API Product Manager)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Developer Relations Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight API Expertise: Emphasise your hands-on experience with API standards such as REST and SOAP in your CV and cover letter. Provide specific examples of how you've successfully managed API products or integrations in previous roles.
Showcase Communication Skills: Since the role requires clear communication of technical concepts, include examples in your application where you've effectively communicated complex information to diverse audiences. This could be through presentations, documentation, or tutorials you've created.
Tailor Your Cover Letter: Craft a compelling cover letter that not only reflects your passion for the role but also addresses how you can contribute to BT's strategic vision for APIs. Mention any relevant achievements and how they relate to improving customer experience and driving adoption.
How to prepare for a job interview at BT Group
✨Understand the API Landscape
Make sure you have a solid grasp of API standards like REST and SOAP. Be prepared to discuss your hands-on experience with these technologies, as well as how they can enhance customer experience and market differentiation.
✨Showcase Your Stakeholder Management Skills
Be ready to share examples of how you've championed customer needs in previous roles. Highlight your ability to build strong relationships and influence product design based on customer feedback.
✨Prepare for Technical Communication
Practice explaining complex API concepts in simple terms. You may be asked to demonstrate how you would communicate updates or onboarding processes to different audiences, so clarity is key.
✨Demonstrate Content Creation Abilities
Bring examples of tutorials or documentation you've created in the past. Discuss your approach to developing technical content that enhances user experience and drives API adoption.
