At a Glance
- Tasks: Support complex customer contracts and ensure successful project delivery.
- Company: Join BT, a global leader in secure connectivity and collaboration.
- Benefits: Flexible working options, diverse team culture, and opportunities for personal growth.
- Why this job: Make a real impact on customer satisfaction and project success.
- Qualifications: Experience in project management and strong communication skills.
- Other info: Inclusive workplace that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
What you’ll be doing
Manage and maintain governance processes across risks, issues, planning, dependencies, milestones, finances, documentation, and reporting.
Support Project Managers by ensuring timely, accurate project reporting and well-maintained project documentation.
Produce clear internal and external reports, including customer status updates.
Own and maintain key project tools such as RAID logs and other reporting trackers.
Coordinate delivery resources, provide work instructions, and act as an escalation point for Level 2 team members.
The skills you’ll need
Project QualityGovernance & AssuranceAgile MethodologiesProject/Programme ManagementRisk Management
What we\’d like to see on your CV
Prior PMO and document management experience.
Effective stakeholder engagement skills with the ability to build collaborative working relationships.
High attention to detail and comfort working in a fast-paced environment.
Proficiency with SharePoint, Excel, and PowerPoint; Microsoft Project skills.
Knowledge of programme/project management approaches, with a qualification such as PRINCE2.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
• 10% on target annual bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON\’T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\’re excited about this role but your past experience doesn\’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
Delivery PMO Professional employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery PMO Professional
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show that you’re really keen on the role. Plus, it keeps you on their radar!
We think you need these skills to ace Delivery PMO Professional
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the PMO support services mentioned in the job description. We want to see how you can help reduce risk and improve customer satisfaction!
Showcase Your Project Management Skills: Emphasise any experience you have with governance, reporting, and risk management. We’re looking for someone who can create and own project trackers, so don’t hold back on sharing relevant examples from your past roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and how they relate to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with BT!
How to prepare for a job interview at BT Group
✨Know Your PMO Basics
Make sure you brush up on your PMO knowledge, especially around governance, risk management, and reporting. Familiarise yourself with common tools and methodologies used in project management, as this will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Delivery PMO Professional, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed communication in past projects, whether it’s through status reports or stakeholder updates. This will demonstrate your ability to keep everyone informed and engaged.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific project challenges, like managing dependencies or escalating issues. Think of real-life scenarios where you’ve navigated similar situations and be ready to discuss your thought process and outcomes.
✨Emphasise Your Teamwork Experience
This role involves working closely with Project Managers and team members. Highlight your experience in collaborative environments and how you’ve contributed to team success. Be prepared to discuss how you support others and foster a positive team dynamic.