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For Companies At a Glance
- Tasks: Join us to enhance customer experience and drive business transformation through innovative projects.
- Company: Dynamic company focused on business improvement and transformation.
- Benefits: Enjoy discounts, online support, and opportunities for career growth.
- Why this job: Make a real impact while learning valuable skills in a supportive environment.
- Qualifications: GCSEs and A Levels in STEM subjects; strong communication and teamwork skills.
- Other info: Gain recognised qualifications while working on exciting projects.
The predicted salary is between 800 - 1400 £ per month.
Overview
Duties will include:
- Customer Experience: working in customer service or sales teams to understand the operational disputes and opportunities.
- Commercial Products: working in product or bid teams to understand how a company works and how to create value.
- Transformation Programmes: working in project design and delivery teams to see how improvements are made to happen.
- Compliance: Work in accordance with organisational controls and statutory regulations.
- Communication: Speak and write clearly. Influence others, question effectively. Plan and deliver meetings presenting insight to engage audiences.
- Coaching: Observe, listen, use questioning, provide feedback and spot learning opportunities.
- Project management: Define, sequence, plan and schedule activities with phases and milestones. Estimate effort and duration. Create and update project charter. Review progress.
- Change management: Sponsorship contract, surface and manage resistance, build compelling narratives for change, assess change impact.
- Principals and Methods: Select and apply a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits.
- Project selection and Scoping: Support the identification of improvement opportunity and the scoping of these projects.
- Problem definition: Support development of problem/opportunity statements.
- Voice of the customer: Support application of techniques to identify and prioritise customers, their requirements and ensure balance against the stated and unstated needs of the business (Voice of the Business).
- Process mapping & analysis: Process map to measure and analyse flow and value. Identify interfaces, functional responsibilities and ownership. Use insight to identify potential opportunities and map future state.
- Lean tools: Seek in-process waste through understanding of value within the value stream.
- Measurements systems: Plan, carry out and assess results of a measurement system study.
- Data acquisition for analysis: Develop a sampling strategy.
- Basic statistics & measures: Use graphical analysis to understand distribution and stability.
- Data analysis-statistical methods: Identify data-types and select analysis methods and tools. Assess time series data stability and analyse making relevant insight.
- Process capability & performance: Select methods and metrics for analysis.
- Root cause analysis: Select and apply the appropriate graphical tool dependent on the data type to identify patterns, trends and signals to establish hypothesis.
- Experimentation & optimisation: Plan designed experiment with clear objectives, and appropriate levels of Measurement Systems Analysis, analyse experiment data and optimise.
- Identification & prioritisation: Identify and prioritise factors, ideas and solutions.
- Data analysis - SPC: Select and apply appropriate tools for ongoing monitoring and control. Analyse and interpret control charts.
- Benchmarking: Conduct structured benchmarking to support target setting.
- Sustainability & control: Identify failure modes and embed learning from improvements.
Qualifications & Training
As an Improvement apprentice, you will study for recognised apprenticeship (Level 4 Improvement Practitioner followed by Level 5 Improvement Specialist) while building in skills across Lean, Six Sigma, project delivery. You will spend a minimum of 20% of your time learning and studying. After you have successfully completed your apprenticeship qualification and scheme, we will look to support you in securing a role that is best aligned to your strengths and interests.
GCSE in:
- Any (grade 4)
- Any (grade 4)
- Any (grade 4)
- English (grade 4)
- Maths (grade 4)
A Level in:
- Any STEM Subject (grade C)
- Any STEM Subject (grade C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Communication skills, Attention to detail, Customer care skills, Logical, Team working, Initiative.
Benefits:
- Discounts on EE & BT products
- Online GP
- Paid carer's leave
- Support in carving your own career path
- Volunteering days
- Optional Private Healthcare and Dental
Business Explorer, Business Transformation Delivery Apprentice in Bristol employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Explorer, Business Transformation Delivery Apprentice in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on articulating your thoughts clearly and confidently, especially around customer experience and project management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Explorer, Business Transformation Delivery Apprentice in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Explorer role. Highlight your relevant skills and experiences that align with customer experience, project management, and communication. We want to see how you can bring value to our team!
Showcase Your Passion: Let your enthusiasm for business transformation shine through in your application. Share any personal projects or experiences that demonstrate your interest in improving processes and delivering results. We love seeing candidates who are genuinely excited about what they do!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. Remember, we appreciate good communication skills, so make sure your writing reflects that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at BT Group
✨Know Your Stuff
Before the interview, dive deep into the company’s values and the specifics of the Business Explorer role. Understand how customer experience, project management, and change management play a part in their operations. This will help you speak confidently about how you can contribute.
✨Showcase Your Skills
Prepare examples that highlight your communication skills, attention to detail, and ability to work in teams. Think of situations where you've influenced others or solved problems effectively. Relate these back to the job description to show you're a perfect fit.
✨Ask Smart Questions
Interviews are a two-way street! Prepare insightful questions about the transformation programmes and how they measure success. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals.
✨Practice Makes Perfect
Run through mock interviews with a friend or family member. Focus on articulating your thoughts clearly and concisely, especially when discussing complex topics like data analysis or process mapping. The more comfortable you are, the better you'll perform!
