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- Tasks: Drive operational improvements and embed AI-driven solutions in service management.
- Company: Leading telecommunications company based in Birmingham.
- Benefits: Competitive compensation, pension scheme, and professional development opportunities.
- Why this job: Join a dynamic team to enhance IT operations with innovative AI solutions.
- Qualifications: Hands-on experience with ServiceNOW and strong analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecommunications company in Birmingham is seeking a Service Transformation specialist to drive operational improvements and embed AI-driven solutions. You will work closely with various teams to enhance the ITOM and ITSM space, ensuring effective project management.
The ideal candidate has hands-on experience with ServiceNOW, strong analytical skills, and a proven record of implementing technologies that improve service management.
This position offers competitive compensation and benefits, including a pension scheme and professional development opportunities.
AI-Enabled Service Transformation Specialist in Birmingham employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI-Enabled Service Transformation Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in the telecommunications and AI space on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your hands-on experience with ServiceNOW and any successful projects you've led. This will make you stand out in interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those tricky interview questions by rehearsing your answers. Focus on how you've driven operational improvements and embedded AI solutions in past roles.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a better chance of landing that dream role with us.
We think you need these skills to ace AI-Enabled Service Transformation Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNOW and any relevant AI-driven projects. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about service transformation and how your analytical skills can drive operational improvements. Let us know what excites you about this role!
Showcase Your Project Management Skills: Since effective project management is key for this position, include examples of past projects where you’ve successfully managed teams or implemented new technologies. We love seeing how you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at BT Group
✨Know Your AI Inside Out
Make sure you brush up on the latest AI-driven solutions relevant to service transformation. Be ready to discuss how you've implemented these technologies in past roles, especially in the ITOM and ITSM space.
✨ServiceNOW Savvy
Since hands-on experience with ServiceNOW is crucial, prepare to talk about specific projects where you've used this platform. Highlight any operational improvements you've driven and be ready to share metrics or outcomes.
✨Analytical Skills Showcase
Demonstrate your strong analytical skills by preparing examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Project Management Prowess
As project management is key for this role, come equipped with examples of successful projects you've managed. Discuss your approach to ensuring effective collaboration across teams and how you handle challenges that arise during a project.
