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For Companies At a Glance
- Tasks: Lead and mentor a team while managing operational processes for sales IT.
- Company: Join BT Business, a leader in tech innovation and customer service.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and generous leave.
- Why this job: Make a real impact on sales efficiency and lead a dynamic team.
- Qualifications: Experience in Salesforce, project management, and technical leadership required.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Creating and maintaining a healthy sales pipeline is essential for revenue protection and growth within BT Business. This is one of the key roles responsible for ensuring the operational stability and efficiency of the sales platform which underpins that sales pipeline.
What you’ll be doing:
- Evolving and owning operational processes across the BT Business Sales IT estate to support sales motions for multiple channels to market. Processes to include but not limited to incident management, problem management & change management.
- Acting as a lead technical consultant when dealing with operational incidents impacting BT Business Sales teams including collaborating with other platforms such as One Data and One Business.
- Leading and mentoring a team of FTE software professionals (and apprentices) to support the BT Business Sale IT estate.
- Be the technical leader across one or more squads comprised of FTE and partner resources.
- Acting as a lead operational Salesforce technical consultant facing into other functions such as business operations.
Skills:
- Technical leadership and people management.
- Project management.
- Salesforce Admin.
- Large scale CI CD.
- Test Automation.
- Change management.
- Ability to understand and execute security policies on SaaS applications.
- Analytical skills as applicable to the solving of operational problems such as data quality and interface failure.
- Understanding of Salesforce license model.
- Understanding of the software development lifecycle and DevOps in a SaaS environment.
- Salesforce technical administration.
- Expert knowledge of relevant technologies and architecture (IT and Network).
- Deep product knowledge of relevant products.
- Deep understanding of commercial objectives.
Our leadership standards:
- Looking in: Leading inclusively and safely. I inspire and build trust through self-awareness, honesty and integrity.
- Owning outcomes: I take the right decisions that benefit the broader organisation.
- Looking out: Delivering for the customer. I execute brilliantly on clear priorities that add value to our customers and the wider business.
- Commercially savvy: I demonstrate strong commercial focus, bringing an external perspective to decision-making.
- Looking to the future: Growth mindset. I experiment and identify opportunities for growth for both myself and the organisation.
- Building for the future: I build diverse future-ready teams where all individuals can be at their best.
Benefits:
- Annual On target bonus 10% (personal and company multipliers).
- BT Pension scheme; minimum 5% employee contribution, BT contribution 10%.
- Life Assurance.
- Direct share scheme.
- Exclusive colleague discounts on our latest and greatest BT broadband packages.
- 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
- My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
- Discounted EE TV including TNT Sport and the NOW Entertainment membership.
- Great support for working parents including pay whilst on maternity, adoptive, and paternity leave.
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 25 days annual leave.
Software Engineering Specialist - ASG Lead in Belfast employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineering Specialist - ASG Lead in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at BT Business on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into BT's sales processes and tech stack. Show us you know your stuff about Salesforce and how it fits into their operations. We love candidates who come prepared!
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you’ve got experience with CI/CD or test automation, be ready to share specific examples of how you’ve used these in past roles. We want to see your expertise in action.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the BT Business team.
We think you need these skills to ace Software Engineering Specialist - ASG Lead in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical leadership, project management, and Salesforce expertise to show us you’re the right fit for the Software Engineering Specialist role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your experience in leading teams and managing operational processes.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled operational challenges in the past. We want to see your analytical skills in action, especially when it comes to data quality and incident management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at BT Group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the admin functionalities, the license model, and how it integrates with other platforms. Being able to discuss specific examples of how you've used Salesforce in past projects will show your technical expertise.
✨Showcase Your Leadership Skills
As a Software Engineering Specialist, you'll be leading a team. Prepare to share experiences where you've successfully mentored others or led a project. Highlight your approach to fostering a collaborative environment and how you handle challenges within a team.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've tackled operational issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your analytical skills and your ability to manage incidents effectively.
✨Align with Their Commercial Objectives
Understand BT Business's commercial goals and think about how your role can contribute to them. Be prepared to discuss how your technical decisions can drive value for customers and the business. Showing that you have a commercial mindset will set you apart from other candidates.
