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- Tasks: Inspire your team and oversee store operations while delivering exceptional customer service.
- Company: Leading telecommunications company with a focus on sales and customer experience.
- Benefits: Competitive salary, uncapped commission, healthcare, and holiday packages.
- Why this job: Excel in a dynamic environment and make a real impact on customer experiences.
- Qualifications: Experience in retail and strong leadership skills.
- Other info: Great opportunity for career growth in a vibrant team.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecommunications company is looking for a Senior Retail Customer Advisor in Belfast. In this role, you will inspire your team and oversee store operations in the absence of manager. You'll leverage your knowledge to provide exceptional customer service, while driving sales and creating a welcoming environment.
Competitive salary with uncapped commission and various benefits including healthcare and holiday packages are offered. This is a great opportunity for those looking to excel in a dynamic environment.
Senior Retail Leader: Drive Sales & Customer Experience in Belfast employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Leader: Drive Sales & Customer Experience in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at telecommunications companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales and customer experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you inspired your team or improved customer service. This will make you stand out as a candidate who can drive sales and create a welcoming environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Retail Leader: Drive Sales & Customer Experience in Belfast
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how you can inspire a team and create a welcoming environment for customers. Share specific examples of how you've driven sales or improved customer experiences in the past.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in retail and any leadership roles you've held. We love seeing how your skills align with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at BT Group
✨Know the Company Inside Out
Before your interview, make sure you research the telecommunications company thoroughly. Understand their products, services, and recent developments. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Senior Retail Leader, you'll need to inspire your team. Prepare examples of how you've successfully led teams in the past, focusing on how you drove sales and improved customer experience. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Customer-Centric Thinking
In this role, exceptional customer service is key. Be ready to discuss specific instances where you went above and beyond for customers. Think about how you can create a welcoming environment and drive sales through excellent service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
