Problem Management Lead - Business Operations

Problem Management Lead - Business Operations

Full-Time On-site
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BT Group is seeking a Problem Manager Professional to join the UK Business division at Devon Cornwall Police HQ. The role focuses on overseeing problem management and incident remediation, driving root-cause analyses and coordinating multiple teams to reduce service disruption.

You will operate within a customer-first, performance-driven environment, contributing to service improvements and safe, reliable IT operations across BT Group’s public sector portfolio.

Problem Management Lead - Business Operations employer: BT Communications Ireland Limited

As a Technical Service Desk Analyst at BT in Cardiff, you'll join a dynamic team dedicated to providing secure connectivity services for public sector organisations across Wales. With a strong focus on employee wellbeing and growth, BT offers tailored benefits including access to a 24/7 online private GP, generous parental leave, and a market-leading pension scheme. The collaborative work culture encourages innovation and personal development, making it an excellent place for those looking to make a meaningful impact in a transformative environment.

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Contact Details:

BT Communications Ireland Limited Recruitment Team