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- Tasks: Provide top-notch customer service and sales support for key accounts.
- Company: Join a leading timber company with a strong team spirit.
- Benefits: Full-time hours, competitive pay, and a supportive work environment.
- Why this job: Be the voice of our customers and make a real difference every day.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy a Monday to Friday schedule with opportunities for growth.
The predicted salary is between 25000 - 32000 £ per year.
Based Cargo, Carlisle CA6 4BA. We are looking for a Customer Service and Sales Coordinator to join our team in the Customer Service Centre (CSC) based at our BSW Timber site in Carlisle. Responsible for providing first class customer service and sales support for key customer accounts across the BSW Group, you will manage customer enquiries.
Full-time / Permanent
Monday to Friday, 8.30am to 5pm
Internal Sales & Customer Service Co-Ordinator in Houghton employer: BSW Group
Contact Detail:
BSW Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales & Customer Service Co-Ordinator in Houghton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in customer service and sales. This will help us tailor our responses and show that we’re genuinely interested.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help us get comfortable with common questions and refine our answers, making us more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Internal Sales & Customer Service Co-Ordinator in Houghton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales & Customer Service Co-Ordinator role. Highlight your customer service experience and any sales achievements that show you can provide first-class support.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your skills align with our needs at BSW Timber. Keep it friendly and professional!
Showcase Relevant Skills: In your application, don’t forget to showcase skills like communication, problem-solving, and teamwork. These are key for managing customer enquiries and supporting our key accounts effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our fantastic team in Carlisle!
How to prepare for a job interview at BSW Group
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you would handle different customer scenarios, as this role is all about providing first-class support.
✨Familiarise Yourself with BSW Timber
Do some research on BSW Timber and its products. Understanding the company’s values and services will help you tailor your answers and show genuine interest in the role.
✨Prepare for Sales Scenarios
Think of examples from your past experiences where you successfully managed sales or customer interactions. Be prepared to share these stories, highlighting your problem-solving skills and ability to upsell.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.