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- Tasks: Manage customer accounts, ensuring timely collection of outstanding balances and resolving invoice queries.
- Company: Join BSW Group, the UK's largest timber and forestry business with a focus on innovation.
- Benefits: Enjoy competitive salary, 31 days holiday, pension scheme, and personal growth opportunities.
- Why this job: Be part of a supportive team where your contributions make a real impact in finance.
- Qualifications: Experience in credit control or finance roles, strong communication, and organisational skills.
- Other info: Dynamic environment with opportunities to develop your finance knowledge and skills.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a proactive and commercially minded Credit Controller to join our Finance Shared Services Function at our Head Office in Dunfermline. This role is critical in managing customer credit risk and ensuring timely collection of outstanding balances.
As a Credit Controller, you will work closely with internal teams and external customers to maintain strong working relationships while enforcing credit policies and procedures. This is an excellent opportunity for someone who is confident, resilient, and thrives in a fast-paced environment where attention to detail and strong communication skills are essential.
Key Responsibilities- Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances in line with agreed credit terms.
- Monitor and control credit limits, assessing customer wealth and escalating risks where appropriate.
- Proactively chase overdue debts via phone, email, and written communication, maintaining a professional and customer-focused approach.
- Investigate and resolve invoice queries and disputes in collaboration with internal teams to ensure prompt resolution and payment.
- Allocate customer payments accurately and perform regular customer account reconciliations.
- Prepare and maintain aged debt reports, providing insight and commentary to support cash flow management.
- Support month-end activities and ensure compliance with internal controls, policies, and audit requirements.
- Previous experience in a Credit Control, Accounts Receivable, or similar finance role.
- Strong understanding of credit control processes, debt collection, and cash flow management.
- Confident communicator with the ability to build relationships while challenging non-payment where required.
- Strong organisational skills and the ability to manage multiple accounts and priorities effectively.
- Experience using finance systems; SAP or similar ERP systems is desirable but not essential.
- Strong attention to detail and the ability to handle sensitive financial information with discretion and confidentiality.
This is a fantastic opportunity to be part of a forward thinking, supportive team where your contributions make a real impact. You’ll work in a professional and fast-moving environment with opportunities to develop your Finance knowledge and skills.
Apply now and be part of a team that values excellence, integrity, and people. We look forward to hearing from you!
Credit Controller in Fife employer: BSW Group
Contact Detail:
BSW Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Fife
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and debt collection strategies. We want you to feel confident discussing how you can manage customer accounts effectively!
✨Tip Number 3
Showcase your communication skills! During interviews, highlight examples where you've built strong relationships with customers or resolved disputes. This is key for a Credit Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Credit Controller in Fife
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control or finance roles, and showcase your skills in managing customer accounts and debt collection.
Craft a Compelling Cover Letter: Your cover letter should reflect your personality and enthusiasm for the role. Use it to explain why you're a great fit for our team and how your proactive approach aligns with our values at StudySmarter.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure to demonstrate your ability to build relationships and resolve disputes in your application. Use clear and professional language throughout your written materials.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BSW Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit control processes and cash flow management. Be ready to discuss how you've successfully managed customer accounts in the past, and prepare some examples that showcase your attention to detail.
✨Build Rapport
Strong communication skills are key in this role. During the interview, demonstrate your ability to build relationships by sharing experiences where you’ve effectively communicated with customers or internal teams. Show them you can maintain professionalism while chasing overdue debts.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like resolving invoice disputes or managing multiple accounts. Think through potential scenarios beforehand and outline your approach to problem-solving, ensuring you highlight your proactive and resilient nature.
✨Showcase Your Organisational Skills
The role requires managing various accounts and priorities. Be prepared to discuss your organisational strategies. You might want to mention any tools or systems you've used in the past, like SAP or other finance software, to keep track of customer payments and account reconciliations.
