At a Glance
- Tasks: Manage customer accounts, collect outstanding balances, and resolve invoice queries.
- Company: Join BSW Group, the UK's largest timber and forestry business.
- Benefits: Competitive salary, 31 days holiday, pension scheme, and personal growth opportunities.
- Why this job: Be part of a supportive team making a real impact in finance.
- Qualifications: Experience in credit control or finance roles with strong communication skills.
- Other info: Dynamic environment with opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
Reporting To: Credit Control Manager
Hours of Work: 40 hours per week
Salary: Market Rate
About the Role
We are seeking a proactive and commercially minded Credit Controller to join our Finance Shared Services Function at our Head Office in Dunfermline. This role is critical in managing customer credit risk and ensuring timely collection of outstanding balances.
As a Credit Controller, you will work closely with internal teams and external customers to maintain strong working relationships while enforcing credit policies and procedures. This is an excellent opportunity for someone who is confident, resilient, and thrives in a fast-paced environment where attention to detail and strong communication skills are essential.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances in line with agreed credit terms.
- Monitor and control credit limits, assessing customer wealth and escalating risks where appropriate.
- Proactively chase overdue debts via phone, email, and written communication, maintaining a professional and customer-focused approach.
- Investigate and resolve invoice queries and disputes in collaboration with internal teams to ensure prompt resolution and payment.
- Allocate customer payments accurately and perform regular customer account reconciliations.
- Prepare and maintain aged debt reports, providing insight and commentary to support cash flow management.
- Support month-end activities and ensure compliance with internal controls, policies, and audit requirements.
What We’re Looking For
- Previous experience in a Credit Control, Accounts Receivable, or similar finance role.
- Strong understanding of credit control processes, debt collection, and cash flow management.
- Confident communicator with the ability to build relationships while challenging non-payment where required.
- Strong organisational skills and the ability to manage multiple accounts and priorities effectively.
- Experience using finance systems; SAP or similar ERP systems is desirable but not essential.
- Strong attention to detail and the ability to handle sensitive financial information with discretion and confidentiality.
Why Join Us?
This is a fantastic opportunity to be part of a forward-thinking, supportive team where your contributions make a real impact. You’ll work in a professional and fast-moving environment with opportunities to develop your Finance knowledge and skills.
Apply now and be part of a team that values excellence, integrity, and people. We look forward to hearing from you!
Credit Controller in Edinburgh employer: BSW Group
Contact Detail:
BSW Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and debt collection strategies. We want you to feel confident discussing how you can manage customer accounts effectively!
✨Tip Number 3
Showcase your communication skills! During interviews, highlight examples where you've built strong relationships with clients or resolved disputes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Credit Controller in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, debt collection, and any relevant finance systems you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your proactive approach and strong communication skills, as these are key for us.
Showcase Your Attention to Detail: In finance, attention to detail is crucial. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BSW Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your understanding of credit control processes and cash flow management. Be ready to discuss how you've managed customer accounts in the past and any specific metrics you've achieved.
✨Showcase Your Communication Skills
This role requires strong communication skills, so prepare to demonstrate how you build relationships with customers while also being assertive about collecting debts. Think of examples where you've successfully navigated difficult conversations or resolved disputes.
✨Be Proactive and Detail-Oriented
Highlight your ability to manage multiple accounts and priorities effectively. Share instances where your attention to detail helped prevent issues or improved processes. This will show that you're not just reactive but can anticipate problems before they arise.
✨Familiarise Yourself with Relevant Tools
While experience with SAP or similar ERP systems is desirable, it's not essential. If you have used any finance systems, be prepared to discuss them. If not, do a bit of research on common tools used in credit control to show your willingness to learn.