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For Companies At a Glance
- Tasks: Manage customer accounts, collect outstanding balances, and resolve invoice queries.
- Company: Join BSW Group, the UK's largest timber and forestry business.
- Benefits: Competitive salary, 31 days holiday, pension scheme, and personal growth opportunities.
- Why this job: Be part of a supportive team making a real impact in finance.
- Qualifications: Experience in credit control or finance roles with strong communication skills.
- Other info: Dynamic environment with opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
Reporting To: Credit Control Manager
Hours of Work: 40 hours per week
Salary: Market Rate
About the Role
We are seeking a proactive and commercially minded Credit Controller to join our Finance Shared Services Function at our Head Office in Dunfermline. This role is critical in managing customer credit risk and ensuring timely collection of outstanding balances. As a Credit Controller, you will work closely with internal teams and external customers to maintain strong working relationships while enforcing credit policies and procedures. This is an excellent opportunity for someone who is confident, resilient, and thrives in a fast-paced environment where attention to detail and strong communication skills are essential.
Key Responsibilities
- Manage a portfolio of customer accounts, ensuring timely collection of outstanding balances in line with agreed credit terms.
- Monitor and control credit limits, assessing customer wealth and escalating risks where appropriate.
- Proactively chase overdue debts via phone, email, and written communication, maintaining a professional and customer-focused approach.
- Investigate and resolve invoice queries and disputes in collaboration with internal teams to ensure prompt resolution and payment.
- Allocate customer payments accurately and perform regular customer account reconciliations.
- Prepare and maintain aged debt reports, providing insight and commentary to support cash flow management.
- Support month-end activities and ensure compliance with internal controls, policies, and audit requirements.
What We’re Looking For
- Previous experience in a Credit Control, Accounts Receivable, or similar finance role.
- Strong understanding of credit control processes, debt collection, and cash flow management.
- Confident communicator with the ability to build relationships while challenging non-payment where required.
- Strong organisational skills and the ability to manage multiple accounts and priorities effectively.
- Experience using finance systems; SAP or similar ERP systems is desirable but not essential.
- Strong attention to detail and the ability to handle sensitive financial information with discretion and confidentiality.
Why Join Us?
This is a fantastic opportunity to be part of a forward-thinking, supportive team where your contributions make a real impact. You’ll work in a professional and fast-moving environment with opportunities to develop your Finance knowledge and skills. Apply now and be part of a team that values excellence, integrity, and people. We look forward to hearing from you!
Who we are:
BSW Group is the largest timber and forestry business in the UK, with operating divisions spanning the whole supply chain, from tree nurseries and woodland management to saw milling and pallets. We market 35 million saplings annually through the country’s leading commercial tree nursery, have planted a billion trees through Tilhill Forestry, supply sustainable timber products to an array of industries as BSW Timber, and manufacture millions of pallets a year as Scott Pallets. We work to keep industry moving and aim to be the most technically advanced timber business in the country. BSW operates as a collection of experts—an interconnected circle, where everyone and everything works together, allowing the business to constantly innovate as our people thrive. With an ethos to use everything and waste nothing, we leverage technology and cutting-edge practices to supply the diverse demands of the UK, helping to build sustainable worlds.
What you will receive in return:
- Competitive Salary
- 31 days holiday pro-rata
- Pension Scheme/ Salary Sacrifice
- Employee discount hub
- Cycle to work scheme
- Personal growth and development opportunities
Locations
Credit Controller in Dunfermline, Scotland employer: BSW Group
Contact Detail:
BSW Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Dunfermline, Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and debt collection strategies. We want you to feel confident discussing how you can manage customer accounts and resolve disputes effectively.
✨Tip Number 3
Showcase your communication skills! During interviews, highlight examples where you've built strong relationships with customers or resolved conflicts. This is key for a Credit Controller role, so let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at BSW Group.
We think you need these skills to ace Credit Controller in Dunfermline, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control or finance roles, and showcase your skills in managing customer accounts and debt collection. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proactive approach and strong communication skills, and don’t forget to express your enthusiasm for joining our finance team at BSW Group.
Showcase Your Attention to Detail: As a Credit Controller, attention to detail is key. In your application, provide examples of how you've successfully managed multiple accounts and resolved disputes. This will demonstrate your ability to handle sensitive financial information with care.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at BSW Group!
How to prepare for a job interview at BSW Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit control processes and cash flow management. Be ready to discuss how you've managed customer accounts in the past and any specific metrics you've achieved.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare examples of how you've built relationships with customers or resolved disputes. Think about times when you had to challenge non-payment and how you handled those conversations professionally.
✨Demonstrate Attention to Detail
This job requires a keen eye for detail, especially when managing multiple accounts. Bring examples of how you've ensured accuracy in your previous roles, whether it's through account reconciliations or preparing aged debt reports.
✨Familiarise Yourself with Finance Systems
While experience with SAP or similar ERP systems is desirable, it's not essential. If you have used any finance systems before, be prepared to discuss your experience. If not, do a bit of research on common finance software to show your willingness to learn.
