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- Tasks: Provide top-notch customer service and sales support for key accounts.
- Company: Join a leading timber company with a strong team spirit.
- Benefits: Full-time hours, competitive pay, and a supportive work environment.
- Why this job: Be the voice of our customers and make a real difference every day.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Monday to Friday role with opportunities for career advancement.
The predicted salary is between 30000 - 40000 £ per year.
Based in Carlisle CA6 4BA, we are looking for a Customer Service and Sales Coordinator to join our team in the Customer Service Centre (CSC) at our BSW Timber site. Responsible for providing first-class customer service and sales support for key customer accounts across the BSW Group, you will manage customer enquiries.
Full-time / Permanent, Monday to Friday, 8.30am to 5pm.
Internal Sales & Customer Service Co-Ordinator in Crawley employer: BSW Group
Contact Detail:
BSW Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales & Customer Service Co-Ordinator in Crawley
✨Tip Number 1
Get to know the company inside out! Research BSW Timber and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your relevant experience in customer service and sales. This will help you make a great first impression when you meet potential employers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at BSW Timber.
We think you need these skills to ace Internal Sales & Customer Service Co-Ordinator in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales & Customer Service Co-Ordinator role. Highlight your customer service experience and any sales achievements that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your skills can benefit our team at BSW Timber. Keep it friendly and professional!
Showcase Relevant Skills: We want to see your skills in action! Mention specific examples of how you've successfully managed customer enquiries or supported sales in previous roles. This will help us see how you fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BSW Group
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you would handle different customer scenarios, as this role is all about providing first-class service.
✨Familiarise Yourself with BSW Timber
Do some research on BSW Timber and its products. Understanding the company’s values and offerings will help you tailor your answers and show genuine interest in the role.
✨Prepare for Sales Scenarios
Think of examples from your past experiences where you successfully managed sales or customer inquiries. Be prepared to share these stories, highlighting your problem-solving skills and ability to upsell.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.