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- Tasks: Handle calls and emails, promote toolhire solutions, and build strong customer relationships.
- Company: Join BSS, part of Travis Perkins, a leader in the construction sector.
- Benefits: Competitive salary, bonus potential, and access to exclusive discounts.
- Why this job: Develop your sales skills while making a real impact in a dynamic environment.
- Qualifications: Experience in sales or customer service, with strong communication skills.
- Other info: Supportive team culture with opportunities for career growth.
The predicted salary is between 30000 - 40000 £ per year.
Are you confident on the phone, commercially minded, and motivated by delivering great customer service while driving sales? BSS, part of Travis Perkins plc, is looking for a Sales Administrator to join our Toolhire team. This is a fast paced and varied role where you will support branches and customers while proactively generating sales through our toolhire and rehire solutions. If you enjoy building relationships, solving problems, and identifying opportunities to grow business, this role offers a great opportunity to develop within a market leading organisation.
What you'll be doing
- Handling inbound and outbound calls and emails, delivering an excellent customer experience at every interaction.
- Promoting BSS Toolhire and Rehire solutions to new and existing customers to generate sales opportunities.
- Preparing and following up quotations and orders to maximise conversion and capture customer insights.
- Building strong relationships with customers, suppliers and BSS branches to support toolhire activity.
- Providing product guidance and solutions using our fleet equipment and approved supplier network.
- Supporting tenders, national accounts and account managers with accurate quotations and follow-ups.
- Resolving customer queries and operational issues quickly and professionally.
- Tracking daily sales activity, including calls, quotes and orders to identify opportunities for growth.
What we're looking for
- Previous experience in sales or customer service, ideally within a commercial environment.
- Confidence communicating with customers by phone and email.
- Strong relationship building skills and a proactive approach to sales.
- Highly organised with the ability to manage multiple enquiries and tasks at pace.
- Commercial awareness and a desire to identify and close opportunities.
- Resilience, enthusiasm and a strong customer focus.
Why join BSS?
At BSS, part of the Travis Perkins Group, you will be joining a supportive and collaborative team within a well established business serving the construction and building services sector across the UK. We offer opportunities to develop your commercial skills while working in a role that combines customer service, sales and coordination, giving you exposure to a wide range of customers, suppliers and internal stakeholders. You’ll be paid a competitive salary, have bonus earning potential, have access to our industry leading MyPerks benefit platform (100’s of discounts across UK retailers) and access to many more perks as you’d expect from an industry leading employer.
Hire Administrator in Lutterworth employer: BSS
Contact Detail:
BSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Administrator in Lutterworth
✨Tip Number 1
Get your phone skills polished! Since this role is all about handling calls, practice your pitch and responses. Role-play with a friend or family member to build confidence and get comfortable with different customer scenarios.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your commercial awareness! Research BSS and its competitors. Understand their products and services so you can discuss how you can contribute to their sales goals during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at BSS.
We think you need these skills to ace Hire Administrator in Lutterworth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled calls and emails, and how you’ve gone the extra mile to deliver a great experience for customers.
Be Proactive About Sales: Don’t just list your past roles; show us how you’ve actively generated sales opportunities. Share specific examples of how you’ve promoted products or services and the results you achieved.
Demonstrate Your Organisational Skills: This role is fast-paced, so we need to know you can juggle multiple tasks. Talk about how you manage your time and keep track of enquiries, quotes, and orders effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with BSS.
How to prepare for a job interview at BSS
✨Know Your Stuff
Before the interview, make sure you understand BSS's Toolhire and Rehire solutions inside out. Familiarise yourself with their services and think about how you can promote them effectively. This will show your commercial awareness and help you answer questions confidently.
✨Practice Makes Perfect
Since this role involves a lot of communication, practice your phone and email skills. Role-play common customer scenarios with a friend or family member. This will help you feel more at ease during the interview and demonstrate your confidence in handling customer interactions.
✨Showcase Your Relationship-Building Skills
Be ready to share examples of how you've built strong relationships in previous roles. Think of specific instances where you solved problems for customers or identified sales opportunities. This will highlight your proactive approach and ability to connect with people.
✨Stay Organised and Resilient
During the interview, emphasise your organisational skills and ability to manage multiple tasks. Share strategies you use to stay on top of your workload, especially in fast-paced environments. Also, convey your enthusiasm and resilience, as these traits are crucial for success in this role.