At a Glance
- Tasks: Lead product strategies and drive innovation in plumbing and heating categories.
- Company: Join BSS, a major UK distributor with over 100 years of experience.
- Benefits: Competitive salary, bonus potential, enhanced pension, and group discounts.
- Other info: Enjoy sociable hours and a supportive, inclusive culture.
- Why this job: Make an impact in a dynamic role with opportunities for growth and development.
- Qualifications: Commercial experience in plumbing and heating, strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Hybrid: Several days a week at head office / branches / supplier visits with roughly 2 days working from home.
We are BSS. Established over 100 years ago, we operate as a major UK distributor of heating, ventilation, and pipeline equipment with over 50 branches. Our customers range from large national contractors to small, local independents; priding ourselves on high quality products and a great customer experience. We are proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK.
What’s it like to be a Category Manager? This is your opportunity to stamp your personality across the Category, supporting the implementation of product category strategies for BSS. You’ll own the customer proposition, drive innovation of new products, influence the trading margin and mix, and support the wider Commercial Strategy in growing and managing our product base and business performance. It will be important for you to engage with the branch network and sales teams to deliver the category plan.
Every day is different at BSS, but here’s what you can expect:
- Review trading performance, identifying areas of concern / opportunity and taking appropriate action in line with the category role and intent.
- Deliver category pricing and range reviews to optimise category performance.
- Define the supply base strategy and management of supplier relationships, to maximise return.
- Lead the negotiation of key supplier trading agreements and oversee accurate input into the rebate management system.
- Develop cross-functional and TP Group collaborative relationships across all brands.
Do you have what it takes? Strong commercial experience gained in a plumbing and heating or merchanting environment either working in a commercial category management or sales / customer facing role, where you have been responsible for decision making under your own initiative. The breadth of the role encompasses key supplier trading relationships, ranging and pricing decisions, and so requires someone with strong applied analytical skills using data to drive decisions, with the ability to shape and execute the commercial strategy. You will have direct responsibility for forging strong and credible relationships with suppliers, so having a collaborative and engaging style is a must. Experience of working within a fast-paced and matrix’d group environment is preferred, as the role requires exceptional communication and influencing skills engaging with a diverse range of stakeholders both internally across the group and externally too.
What’s in it for you? Make your job a journey - with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress. Competitive salary - with bonus earning potential too! We achieve together, so we earn together too. Enhanced pension scheme - prepare for your future by matching your pension contributions up to 10%. (Conditions apply) Group-wide discounts - 20% off at Toolstation, with wider savings across the group. Sociable hours - Protect your “me time” with sociable daytime hours (no evenings or weekends!). ShareSave - own our collective success by investing with our group shares. Online shopping discounts - treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!
What about our culture? Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.
Category Manager employer: BSS
At BSS, part of Travis Perkins plc, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. As a Strategic FP&A Manager, you will not only have the opportunity to influence key financial decisions but also benefit from comprehensive employee growth programmes and a supportive environment that encourages professional development. Located in the UK & Ireland, our team enjoys a flexible work-life balance and access to cutting-edge tools that empower you to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Category Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like BSS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like BSS!
We think you need these skills to ace Category Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at BSS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at BSS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show BSS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at BSS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!