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- Tasks: Manage client relationships, negotiate sales, and provide top-notch customer service.
- Company: Join BSS, the UK's leading distributor of pipeline and heating solutions.
- Benefits: Full-time role with opportunities for growth in a supportive team environment.
- Why this job: Be part of a trusted company with over 120 years of industry experience.
- Qualifications: Strong communication skills and a passion for sales; plumbing experience is a plus.
- Other info: Dynamic workplace with a focus on teamwork and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Branch Sales Negotiator role at BSS
Branch Sales Negotiator – BSS Kings Cross, London
We are BSS, proudly part of Travis Perkins plc. With over two centuries of experience leading our industry, we have developed our early foundations into a diverse network of specialist brands, providing an unrivalled level of customer service from over 1,400 branches across the UK. As a nationwide business, high-performance benchmarks are regularly set – and regularly beaten. We give our best, to be the best. Pushing ourselves to be bold in the pursuit of innovative solutions that can drive customer experience, profitability, and employee satisfaction. We share our knowledge, understanding that we are better when we come together and embrace what makes us, us. But primarily, we care. We care for our customers. We care for our colleagues. And we care for you – our applicants.
We are now welcoming an outgoing and confident Branch Sales Negotiator to drive sales and profitability at BSS Kings Cross in London.
What you will do
- Work in our in‑branch Sales office within a team of four, separate from the general day‑to‑day branch operation to maximise market share and strengthen existing customer relationships.
- Act as the first point of contact for off‑site customers, representing our business with positivity and energy through phone and email communications and supporting customers with resolving current and future needs.
- Play a crucial role in the ongoing success of this busy branch, securing the business pipeline that keeps BSS at the pinnacle of our industry.
- There are no set individual targets or commissions for this role; you will be eligible for an annual bonus should your branch meet its overall performance target.
- This is not a retail assistant role.
Who we are looking for
- Previous experience in a similar phone‑based Sales role with excellent customer service skills and the ability to relate to a range of different people.
- Self‑motivated, enthusiastic and organised, with good numerical skills.
- Availability for full product training – attitude is everything, so industry experience is not required.
About us
BSS Industrial is a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people – technical support, customer care, product engineering and design along with our market‑leading own brand – BOSS. Get to know us here!
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it is our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.
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Branch Sales Negotiator employer: BSS
Contact Detail:
BSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Negotiator
✨Tip Number 1
Network like a pro! Reach out to people in the plumbing and heating industry, attend local events, or join relevant online groups. You never know who might have a lead on your dream job!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your sales skills. Highlight your ability to build relationships and negotiate effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Branch Sales Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Sales Negotiator role. Highlight any relevant experience in sales, customer service, or the plumbing and heating industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to BSS. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and structure in your writing. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the BSS team!
How to prepare for a job interview at BSS
✨Know Your Products
Familiarise yourself with the products and solutions offered by BSS. Understanding the technical aspects of pipeline and heating solutions will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common sales scenarios with a friend to refine your negotiation techniques and customer service approach.
✨Prepare for Behavioural Questions
Expect questions about past experiences in sales or customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you've successfully managed client relationships or resolved issues.
✨Research the Company Culture
Dive into BSS's history and values. Understanding their commitment to customer service and technical support will allow you to align your answers with their mission, showing that you're not just a fit for the role, but for the company as well.