BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.
What you’ll do
- Understand customer needs and support the external Account Manager
- Use CRM and Sales Hub systems to generate leads and sales opportunities
- Manage customer enquiries from first contact to invoice
- Recommend products and alternatives to maximise sales
- Achieve personal sales targets while managing margins
- Build strong relationships with customers and suppliers
- Provide a central point of contact for customer queries
- Maintain accurate sales and credit documentation
- Support stock takes when required
- Always work safely and follow company procedures
What we’re looking for
- Confident communicator with a customer-focused mindset
- Strong sales awareness and desire to succeed
- Experience in a phone-based or customer service role is helpful
- Organised, proactive and able to prioritise
- Comfortable working independently and in a team
- IT literate with good numerical skills
- Product knowledge is desirable but not essential
No experience? No problem.
We offer a 12-month apprenticeship and full training to help you develop into a customer sales expert.
What you’ll get
- Competitive salary plus bonus (bonus is up to £1,500 per year)
- Monday - Friday working hours (no weekends or late evenings)
- 22 days holiday + bank holidays
- Full training and development opportunities
- Pension, life assurance and share schemes
- TP Group employee discounts
- Health, wellbeing and family-friendly benefits
- Flexible working options are available and encouraged.You be you, it makes us, us.
- Clear career progression
Every day, we work together, giving our best to be the best. By sharing our knowledge, we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let the Hiring Manager know how we can help you to thrive as your authentic self. You be you, it makes us, us.
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.
Building better communities
Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.
find out more
Who we are
Sales Coordinator in Swansea employer: BSS LSE Region
BSS, part of the Travis Perkins Group, is an exceptional employer that prioritises work-life balance with a Monday to Friday schedule and no weekend shifts. Employees benefit from competitive salaries, generous holiday allowances, and comprehensive training opportunities, including fully funded HIAB training. With a strong focus on career growth and a supportive work culture, BSS fosters an environment where every team member can thrive and contribute to meaningful projects in the heating and plumbing sector.
