At a Glance
- Tasks: Support customers and manage sales opportunities from start to finish.
- Company: BSS Industrial, a leading distributor with over 110 years of experience.
- Benefits: Competitive salary, bonuses, flexible working, and 22 days holiday.
- Other info: Clear career progression and a commitment to inclusivity.
- Why this job: Join a supportive team and develop your sales skills with full training.
- Qualifications: Confident communicator with a customer-focused mindset; no experience needed.
The predicted salary is between 25000 - 30000 € per year.
BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.
What you'll do:
- Understand customer needs and support the external Account Manager
- Use CRM and Sales Hub systems to generate leads and sales opportunities
- Manage customer enquiries from first contact to invoice
- Recommend products and alternatives to maximise sales
- Achieve personal sales targets while managing margins
- Build strong relationships with customers and suppliers
- Provide a central point of contact for customer queries
- Maintain accurate sales and credit documentation
- Support stock takes when required
- Always work safely and follow company procedures
What we're looking for:
- Confident communicator with a customer-focused mindset
- Strong sales awareness and desire to succeed
- Experience in a phone-based or customer service role is helpful
- Organised, proactive and able to prioritise
- Comfortable working independently and in a team
- IT literate with good numerical skills
- Product knowledge is desirable but not essential
No experience? No problem. We offer a 12-month apprenticeship and full training to help you develop into a customer sales expert.
What you'll get:
- Competitive salary plus bonus (bonus is up to £1,500 per year)
- Monday - Friday working hours (no weekends or late evenings)
- 22 days holiday + bank holidays
- Full training and development opportunities
- Pension, life assurance and share schemes
- TP Group employee discounts
- Health, wellbeing and family-friendly benefits
- Flexible working options are available and encouraged.
- Clear career progression
Every day, we work together, giving our best to be the best. By sharing our knowledge, we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let the Hiring Manager know how we can help you to thrive as your authentic self.
Sales Coordinator - Homeworking / Hybrid in Worthing employer: BSS Group
BSS Industrial is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With flexible working options, competitive salaries, and comprehensive benefits including health and wellbeing initiatives, employees are empowered to thrive both personally and professionally. Join us in a role where your contributions directly impact customer satisfaction and success, all while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator - Homeworking / Hybrid in Worthing
✨Tip Number 1
Get to know the company inside out! Research BSS Industrial, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, try role-playing scenarios with friends or family. It’ll help you feel more confident when it comes to handling enquiries.
✨Tip Number 3
Don’t forget to showcase your sales awareness! Think of examples from past experiences where you’ve successfully managed customer relationships or closed a deal. This will highlight your ability to achieve those personal sales targets.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets noticed by the right people at BSS Industrial.
We think you need these skills to ace Sales Coordinator - Homeworking / Hybrid in Worthing
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Coordinator role. Highlight your customer service experience and any sales achievements that align with what we're looking for. This shows us you’re genuinely interested in the position!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, let your communication skills shine through in your application. Use clear and concise language, and don’t hesitate to share examples of how you've effectively communicated with customers in the past.
Be Organised and Proactive:Demonstrate your organisational skills by presenting your application neatly and logically. Mention any experiences where you’ve had to prioritise tasks or manage multiple enquiries at once. We love seeing candidates who can juggle responsibilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at BSS Group
✨Know Your Stuff
Familiarise yourself with BSS Industrial and their products. Understand the heating, pipeline, and mechanical services equipment they distribute. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Sales Coordinator, you'll need to communicate effectively with customers and the Account Manager. Practice articulating your thoughts clearly and concisely. Consider role-playing common customer scenarios to boost your confidence.
✨Demonstrate Your Customer Focus
Prepare examples of how you've successfully managed customer enquiries or built relationships in previous roles. Highlight your proactive approach and willingness to go the extra mile to meet customer needs.
✨Be Ready to Discuss Sales Strategies
Think about how you would generate leads and manage sales opportunities using CRM systems. Be prepared to discuss your ideas on maximising sales and managing margins, as this will show your strong sales awareness and desire to succeed.
