At a Glance
- Tasks: Support customers and generate sales leads while building strong relationships.
- Company: BSS Industrial, a leading distributor with over 110 years of experience.
- Benefits: Competitive salary, bonuses, flexible hours, and extensive training.
- Other info: Clear career progression and a commitment to inclusivity.
- Why this job: Join a supportive team and develop your sales skills in a dynamic environment.
- Qualifications: Confident communicator with a customer-focused mindset; no experience needed.
The predicted salary is between 25000 - 30000 £ per year.
BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.
What you’ll do:
- Understand customer needs and support the external Account Manager
- Use CRM and Sales Hub systems to generate leads and sales opportunities
- Manage customer enquiries from first contact to invoice
- Recommend products and alternatives to maximise sales
- Achieve personal sales targets while managing margins
- Build strong relationships with customers and suppliers
- Provide a central point of contact for customer queries
- Maintain accurate sales and credit documentation
- Support stock takes when required
- Always work safely and follow company procedures
What we’re looking for:
- Confident communicator with a customer-focused mindset
- Strong sales awareness and desire to succeed
- Experience in a phone-based or customer service role is helpful
- Organised, proactive and able to prioritise
- Comfortable working independently and in a team
- IT literate with good numerical skills
- Product knowledge is desirable but not essential
No experience? No problem. We offer a 12-month apprenticeship and full training to help you develop into a customer sales expert.
What you’ll get:
- Competitive salary plus bonus (bonus is up to £1,500 per year)
- Monday - Friday working hours (no weekends or late evenings)
- 22 days holiday + bank holidays
- Full training and development opportunities
- Pension, life assurance and share schemes
- TP Group employee discounts
- Health, wellbeing and family-friendly benefits
- Flexible working options are available and encouraged.
You be you, it makes us, us. Clear career progression. Every day, we work together, giving our best to be the best. By sharing our knowledge, we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let the Hiring Manager know how we can help you to thrive as your authentic self. You be you, it makes us, us.
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.
Sales Coordinator employer: BSS Group
BSS Industrial is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With competitive salaries, flexible working options, and comprehensive training programmes, we empower our Sales Coordinators to thrive in their roles while enjoying a healthy work-life balance. Join us in a dynamic environment where your contributions are valued, and you can build a rewarding career in the building services and industrial sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Get to know the company inside out! Research BSS Industrial, their products, and their values. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your communication skills! Since the role is all about building relationships, try role-playing with a friend or family member. This will help you feel more confident when you're on the phone or in an interview.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just wait around. Reach out to the hiring manager or someone in the team to express your interest. It shows initiative and can really make you stand out.
✨Tip Number 4
Show your sales awareness! Think of examples from your past experiences where you've successfully managed customer queries or closed a sale. This will demonstrate your ability to achieve targets and build strong relationships.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the Sales Coordinator role. We want to see how you can support our customers and contribute to our team!
Show Off Your Communication Skills:As a confident communicator, it’s important to showcase your ability to engage with customers. Use examples from past experiences where you’ve successfully managed customer queries or built relationships.
Highlight Your Organisational Skills:Being organised is key in this role! Share instances where you’ve effectively prioritised tasks or managed multiple responsibilities. We love seeing proactive candidates who can keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at BSS Group
✨Know the Company Inside Out
Before your interview, take some time to research BSS Industrial. Understand their products, services, and the sectors they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Focus
As a Sales Coordinator, being customer-focused is key. Prepare examples from your past experiences where you've successfully managed customer enquiries or built strong relationships. This will demonstrate your ability to support the external Account Manager and handle customer queries effectively.
✨Familiarise Yourself with CRM Systems
Since the role involves using CRM and Sales Hub systems, it’s beneficial to brush up on your knowledge of these tools. If you have experience with similar systems, be ready to discuss how you used them to generate leads and manage sales opportunities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and sales awareness. Think about how you would recommend products to maximise sales or handle a difficult customer situation. Practising these scenarios can help you articulate your thought process during the interview.
