Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
Job Category
Retail
Position Summary
The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction.
Pay Range: $24.10 - $41.91
Responsibilities
- Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
- Stay current with rapidly changing automotive technology through continuous paid formal training.
- Assist and train technicians/mechanics in performing technical activities.
- Obtain or maintain ASE certifications in at least five of A1–A8 within the first two years of employment. (Tests and registration fees are paid for by the company; a bonus is awarded for each test passed.)
Minimum Qualifications
- Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
- Skilled in brake diagnosis/repair.
- Skilled in alignment, steering & suspension diagnosis/repair.
- Skilled in general automotive maintenance & tire repair.
- Current federal, state and local certification/license where applicable.
- Ability to communicate technical information to non‑technical people.
- Reading, writing and math skills.
Preferred Qualifications
- Strong understanding of any of the following:
- Electrical/electronic systems
- Engine repair
- Engine performance
- Automatic transmission/transaxle
- Manual drivetrain/transmission
- Automotive heating/AC
- 5 years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a Vocational‑Technical School Program.
- ASE certification in at least 3 of A1–A8 (L1 can be one of the three – Brakes and Steering & Suspension ASEs preferred).
Benefits
- Medical, Dental and Vision – Starting day 1 for all teammates.
- Paid vacation and holidays.
- On‑the‑job training and company‑funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On‑demand pay (daily pay) program available.
Values and Community
- Professional Development: Resources to help you level up.
- Community Involvement: Working with local communities and giving back.
- Integrity & Teamwork: Doing things right, always, together.
What We Offer
- Supportive and engaging onboarding experience.
- Opportunity for development and growth through training and mentorship.
- Corporate Social Responsibility activities.
- A global, dynamic and challenging work environment.
- Agility and work/life effectiveness, ensuring long‑term well‑being.
- A diverse and inclusive team.
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
